Hi Lindsey,The templates are created when Marketo syncs lead email activities to Salesforce. You can disable these activities from syncing in Marketo Admin > Salesforce > Edit Sync...
Hi Ani,Deduplication won't take place when leads are created from the Salesforce sync. If you're seeing duplicates being created this way, then you most likely already have a recor...
Hi Megan,Deduplication only happens when a record is created. In the scenario you describe, the records are created with different addresses, and the system wasn't designed to auto...
Hi Evan,Not every Marketo subscription has the option to create custom api services. In order to find out if you should have it, or to get it added to your instance, you should spe...
Hi Dory,I think I was the one that helped you with the case you're talking about. I just wanted to let you know that in addition to the chat feature we're currently testing, we've ...
Hi Amanda,This is technically possible, and I've seen it on websites before. I don't see any reason it shouldn't work in an email, but I'm not a designer.The technique is called im...
Hi Malik,This means that when you have a Marketo program synced with a Salesforce campaign you should be managing the membership on the Marketo side. For instance, if you were to t...
Hi JD,There isn't currently a way to compare fields in a smart list of flow step the way you're describing. I've been trying to think of some other way you could do this, but I'm c...