John_Clark1

Hi Ronda,The refer a friend link won't work if sent in a test or sample email. The email would need to be sent through a smart campaign or single flow action in order to work correctly.Does that help?John

Hi Sara,How were these emails sent? Through an Email Program with an A/B test set up, or through a smart campaign with a Champion/Challenger test?If it's the latter, Champion/Challenger tests weren't designed to work with batch campaigns, so that could explain why you're not seeing the information....

Hi Sean,How many emails will you be sending?In general it's better to split the sending into a few smaller groups if that can be arranged. That helps keep deliverability high, and doesn't impact system performance as much.John

Hi Britt,There are a few types of tokens, and only My.Tokens would need to be set up. Standard fields in your instance will have a token available for them as soon as the field is created, so for instance, the First Name field value can be placed in an email with the token {{lead.First Name}}. Any...

Hi Erica,If you already have your form created, and the invite you're sending will ask the leads to fill out that form, then you can use a stand alone smart list with a Filled Out Form trigger. This will show you everyone who filled the form out.In your Smart Campaign to actually send the invite, y...

Hi Kathryn,What do you mean by running through a form? You should be able to build all webpages and forms in a sandbox the same way you would in your production instance.John

Hi Christine,A Marketo email program, or a smart campaign with a single Send Email flow step will automatically filter out duplicates. Each of these methods will only send one email to each email address in the campaign/program, so even though there may be duplicates with the same email address, th...

Hi Jennifer,The logic of your list would only show both duplicates if they were both members of both of those lists.The only way I can think to start with a list of leads and get all duplicates for those leads would be to use a smart campaign with an Email Address filter. You would enter all of the...

Hi Justin,All you need to do is move the leads from stream B back to stream A. Then the next time stream A sends a cast they will get the next piece of content that they've never received before. If Email 2 is the highest piece of content in the stream that they've never received, then they'll get...

Hi Anita,All of the subscriptions for your instance are run between 12am and 8am. They run when the processor is able to run them, so there isn't really a set time.For someone in a different time zone the 12-8 time period still applies, it just begins at 12 their time, not yours.John