John_Clark1

John_Clark1

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Date Last Visited
‎04-01-2021 02:20 PM
Level 10
Joined the community 02-01-2013
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Portland, Or
  • Re: Getting sfdc Failed: exception messages for leads

    Hi Lindsay,Do you have any kind of sharing rules that may be removing the visibility to some leads from the sync user? This error is most common when the sync user loses visibility after the record is first inserted into SFDC.John

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  • solved badge Re: Marketo creating contacts

    Hi Christina,It's not currently possible for Marketo to create Contacts in Salesforce. I don't know that this is something that will change in the future, but I would encourage you to submit an idea or vote for a similar idea that's already been posted.John

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  • solved badge Re: Updating Event Member Status

    Hi Jeremy,The easiest way to do this, if you're importing a list anyway, would be to import that list directly into the program itself. In the third step of this import you will be able to choose the status you want to give to each of these leads. Keep in mind that only a single status can be give...

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  • solved badge Re: Moving a program to another work space

    Hi Matt,There is actually a trick that would enable you to do this. Support can enable your instance to import programs from itself the same way you would import from the Marketo Program Library. Then you could import any program from any workspace to any other workspace whole.Log a case with supp...

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    2208 1 0
  • solved badge Re: Should I unsubscribe soft bounces?

    Hi Cheyne,I wouldn't recommend setting a record to Unsubscribed after the first soft bounce, but after 3 or 4 sends that all bounce, then you should definitely consider it.You can use the Min. Number Of Times constraint in any Smart List filter to gather those leads that have multiple bounces, and I...

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  • Re: Marketo Structural Map

    Hi Nicole,The setup you have is what I would recommend, as keeping all of the assets for a single program within that program helps to reduce confusion later. The only thing I would say is that smart campaigns can live outside any specific program. They don't have to be associated with any particu...

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  • Re: Marketo Structural Map

    Hi Nicole,Just a couple of suggestions on the terms we usually use.I would say -Programs package and track your marketing efforets; includes Program Members, Member Status, assets and content used to engage with leads, Smart Campaigns (determines how you interact with your leads, for example sends a...

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  • solved badge Re: How do I send emails to 100 people out of a pool of 30k each week?

    Hi Joe,You can definitely do this in Marketo. What I would recommend is adding all of your leads (30k) to a static list. Then you can build a smart campaign that you'll run anytime you want to pull a portion of the leads from the pool.The campaign will look like this.Smart ListMember Of List (List...

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    3318 1 1
  • Re: Blacklist/Block Leads For Specific Programs Based On Program Tags

    Hi Stephen,It's not currently possible to automatically block certain leads based on a program tag. You would need to include the Not Member Of Smartlist filter in any email campaign, and choose the smart list of leads you don't want qualifying for it.John

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  • solved badge Re: Report on Email Open/Clicks by Sales Rep

    I would recommend setting them up in the Lead Database as stand alone smart lists. These would not have any connection to any of the Analytics reports.John

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Public Statistics
Date Registered ‎01-02-2013 01:59 PM
Date Last Visited ‎04-01-2021 02:20 PM
Total Messages Posted 580
Likes Received 522