John_Clark1

Level 10

Joined the community 02-01-2013

Level 10

Portland, Or

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Re: Nurture streams and duplicate content

by John_Clark1 in Product Discussions 10-08-2015
Latest Post

Hi Mindy,A Nurture Program will not send an email to those leads that have already received the email in the past, no matter what the source was.Is it possible that all of the lead...
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Re: Holding back leads from SFDC, but then creating duplicates

by John_Clark1 in Product Discussions 10-08-2015
Latest Post

Hi Naor,Marketo will not deduplicate leads that come from SFDC, so there isn't really a good way to avoid this situation. The best thing would be to input all of your leads on one ...
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Re: Website error keeping me from entering a ticket.

by John_Clark1 in Product Discussions 10-08-2015
Latest Post 10-08-2015 by John_Clark1

Hi Eric,Can you provide a screenshot of the error? If there is a problem I can have our web team take a look.Also, just to be sure, are you an authorized contact for your company?J...
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Re: Blacklist

by John_Clark1 in Product Discussions 10-08-2015
Latest Post

Hi Cyntha,Technically Blackisted and Marketing Suspended are two separate statuses, but they amount to the same thing. Blacklisting is used for you competitors and Marketing Suspen...
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Re: Acquisition date not written via form embed?

by John_Clark1 in Product Discussions 10-07-2015
Latest Post

Hi Nicholas,No acquisition credit would be automatically given for a Marketo form on a non Marketo page. You'd still get the Lead Is Created date for that record, but Acquired By a...
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Re: Lead is created

by John_Clark1 in Product Discussions 10-07-2015
Latest Post

Hi Nicholas,Are you sure you have an orange Lead Is Created trigger in your smart list, and not a green Lead Is Created filter?Another way to tell is in the Schedule tab for your c...
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Re: Field not showing up as option on Form

by John_Clark1 in Product Discussions 10-06-2015
Latest Post 10-06-2015 by John_Clark1

Hi Karim,This field is system managed, so it's not possible to populate it using a form. You would need to create a custom field in your instance to use for the purpose you describ...
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Re: Using the Marketo Calendar as an editorial calendar

by John_Clark1 in Product Discussions 10-06-2015
Latest Post 10-06-2015 by John_Clark1

Hi Roman,It's possible to use the calendar to make any entry you want, but it wasn't really designed to track design assets so much as campaigns and programs.If you do choose to us...
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Re: Marketo Program not syncing to Salesforce

by John_Clark1 in Product Discussions 10-06-2015
Latest Post

For those of you seeing this problem, do the statuses in the Marketo Program and the SFDC Campaign match exactly? If not, it's possible that may be part of the issue.In general, if...
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Re: Need to divide a smartlist based on how a form is filled out

by John_Clark1 in Product Discussions 10-06-2015
Latest Post

Hi Audrey,The easiest way to do this would be to have each interest be a boolean field on your form. Your subscribers could check the boxes they want, and then submit the form to s...
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