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Hi Meghan,I think the setup you've got should work.Because the thank you page has been published though, it can be reached by crawlers or bots, which probably explains the visit you saw with no details. I wouldn't worry about it unless you're seeing a bunch of visits without any details.John
Hi Erica,You'd want to talk to your SFDC admin/support for this. They'll be much better equipped to help you get it set up.John
Hi Danielle,I can't think of any way to do this that doesn't require a single filter for each email, and some crazy advanced logic in the smart list.John
Hi Danielle,You could use a smart list with a "Clicked Link In Email > Is Any" filter, and use the Min. Number of Times constraint in that filter. If you set that constraint to 3, then it will show you leads that have clicked any three links.
Hi Erica,It's not possible to create new User tokens, but if you created a custom field on the Lead and Contact objects, and you used a workflow to populate the User's Address into that field for all the records they own, then you could use the token for the custom Lead/Contact field to accomplish t...
Hi Leana,Support is able to remap or merge a few fields at a time, but for a larger number like this you would need to reach out to our services department (services@marketo.com).John
Hi Allison,Do you have Workspaces setup in your instance? If so, and the email is in one workspace, while the campaign is in another, that could explain the behavior you're seeing.John
Keep in mind that lookup fields don't cause the System Mod Stamp to be updated so the value in that field would not sync to Marketo until some other change to the record caused the SMS field to be updated. At that point the lookup field value would be synced along with all other fields on the recor...
Hi Emily,Best practice is to create the custom field you'll be using as a filter, and then mark all of your records the way you want. Then let all of that sync between the two systems before the filter is enabled. Once it is, you'll be able to use that custom field in a smart list to find all reco...
RCE is an add on, so you'd want to talk to your account manager for more information or a demonstration.John