John_Clark1

John_Clark1

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Date Last Visited
‎04-01-2021 02:20 PM
Level 10
Joined the community 02-01-2013
Rank Icon Level 10
Portland, Or
  • solved badge Re: Tracking Survey Monkey surveys without integration

    Hi Meghan,I think the setup you've got should work.Because the thank you page has been published though, it can be reached by crawlers or bots, which probably explains the visit you saw with no details. I wouldn't worry about it unless you're seeing a bunch of visits without any details.John

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  • Re: Tokens for Users/Lead Owners

    Hi Erica,You'd want to talk to your SFDC admin/support for this. They'll be much better equipped to help you get it set up.John

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    2238 1 0
  • solved badge Re: How to Generate Report tied to # of times Lead Clicks a Link

    Hi Danielle,I can't think of any way to do this that doesn't require a single filter for each email, and some crazy advanced logic in the smart list.John

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  • solved badge Re: How to Generate Report tied to # of times Lead Clicks a Link

    Hi Danielle,You could use a smart list with a "Clicked Link In Email > Is Any" filter, and use the Min. Number of Times constraint in that filter. If you set that constraint to 3, then it will show you leads that have clicked any three links.

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  • Re: Tokens for Users/Lead Owners

    Hi Erica,It's not possible to create new User tokens, but if you created a custom field on the Lead and Contact objects, and you used a workflow to populate the User's Address into that field for all the records they own, then you could use the token for the custom Lead/Contact field to accomplish t...

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    2238 1 2
  • Re: How To Map SFDC Fields To Existing MK Fields?

    Hi Leana,Support is able to remap or merge a few fields at a time, but for a larger number like this you would need to reach out to our services department (services@marketo.com).John

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  • Re: Email Alert for Smart Campaign

    Hi Allison,Do you have Workspaces setup in your instance? If so, and the email is in one workspace, while the campaign is in another, that could explain the behavior you're seeing.John

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  • solved badge Re: Custom {{company.}} tokens?

    Keep in mind that lookup fields don't cause the System Mod Stamp to be updated so the value in that field would not sync to Marketo until some other change to the record caused the SMS field to be updated. At that point the lookup field value would be synced along with all other fields on the recor...

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  • solved badge Re: How to identify non-syncing leads to delete them?

    Hi Emily,Best practice is to create the custom field you'll be using as a filter, and then mark all of your records the way you want. Then let all of that sync between the two systems before the filter is enabled. Once it is, you'll be able to use that custom field in a smart list to find all reco...

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    1749 3 1
  • solved badge Re: Leads who were sent email - Reporting

    RCE is an add on, so you'd want to talk to your account manager for more information or a demonstration.John

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Public Statistics
Date Registered ‎01-02-2013 01:59 PM
Date Last Visited ‎04-01-2021 02:20 PM
Total Messages Posted 580
Likes Received 522