Kim_Allen

Kim_Allen

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Date Last Visited
‎01-28-2020 02:06 AM
Level 10
Joined the community 30-01-2015
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Jacksonville, FL
  • solved badge Re: Edit view/previw view differs

    Hi,Are you approving the draft after you make the edits? If not, you'll want to "preview draft" (it's available if you use the email actions drop down or right click).Kim

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  • Re: Campaign is requested trigger - what does it do?

    Hi Sharon,What it's doing is a different smart campaign has a flow step included that is sending leads to that smart campaign. The only way the other smart campaign can get the leads is by that campaign is requested trigger. Here's some additional info - Request Campaign - Marketo Docs - Product Do...

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  • Re: List for Releasing Newsletters

    Exactly. For smart lists you'll be referring to multiple times over, I'd keep them in the Lead Database neatly labeled so their easily found and easy to use. If it's a one-off effort you can either make the smart list in the program or just directly in the smart campaign. -Kim

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  • Re: Lead Based Activity(Based on Email)

    It looks by your subject line that you are wanting to see this information based off of email interactions (or do you just mean email domain here)? If you mean email interactions, you could use an email performance report to pull this and in the smart list restrict email address to contain the domai...

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  • Re: Sales insight email templates - font all over the place

    I've had line issues in the past in MSI email templates. However, I find that when I send a test to myself that it looks fine. Is yours rendering ok in your actual inbox?-Kim

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  • Re: Follow up page is not showing up?

    I haven't noticed this happening but if it continues, you may want to reach out to support.Other than that - how is your setup? Are you pointing to the follow up lp directly from the form on the lp? Is it a form you use multiple places? Do you have criteria set to route different leads different way...

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  • Re: New email editor is garbage. Please post your feedback. :)

    I like the new editor.For me it's taking some time to get used to navigating the icons (the tokens etc), but overall I think it's an improvement.But you do have the ability to toggle back to the old one in the admin section (I believe it does it for your entire instance though, so other users as wel...

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  • Re: Email Templates

    Yes, please explain the issue(s) you're seeing so we can further trouble shoot. Without knowing anything about the problem I'd just take a random guess that something was edited at the template level without having the emails approved which can cause wacky emails.

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  • solved badge Re: Success at Email level

    Hi,It depends on how your instance is set up and what you're trying to see exactly. You can always pull email performance reports - this is a simple out-of-the-box report. You can also make email sends programs. (Ex: default program with a channel of email blast and then you set up progression statu...

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  • Re: Email campaign dashboard

    Hi Vanessa,The engagement score is a behind-the-scenes formula that Marketo implemented. What it does is it takes the performance of your email and compares against all Marketo customers. So I'd take the numbers with a grain of salt - your industry could be very different than the one over performin...

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Public Statistics
Date Registered ‎01-30-2015 04:30 PM
Date Last Visited ‎01-28-2020 02:06 AM
Total Messages Posted 517
Likes Received 265
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