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Malik_Zafar2
10-21-2019
Thanks Jay Jiang for the reply As for your question, that is something we are trying to figure out right now as a team. My understanding currently is that if you have a lead lifecycle process in place, that syncing programs to SFDC Campaigns could possibly interfere with it since the records are be...
7049 0 3
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Malik_Zafar2
10-21-2019
We don't sync our MKTO programs to SFDC Campaigns, we use the "change status in SFDC campaign" flow step.Usually when we "change status in SFDC campaign", typically 90-95% of records will go through fine. It's a few of them that will return a "Unable to Lock Row" error, and then we just have to run ...
7049 0 6
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Malik_Zafar2
10-15-2019
What's the consequence of this error? Are these records not being updated or are they just being updated at a later time?how do you diagnose this? any way to tell what the culprit is (I'm guessing no).Thanks Sanford, you are a legend.
7560 0 1
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Malik_Zafar2
10-15-2019
Only seeing it a few times over a span of a couple days, I assumed if it was happening every 10 minutes that there would be more activity types that match "Sync Person Update to SFDC"Or does this only run again once the last sync is 100% complete? We do have a pretty large database.
4342 1 1
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We are running across some of "Unable to Lock Row".Here's an example in our system:The activity on the bottom is where the error occurs.The two proceeding events, which take place over an hour later, are described as "Run Action Change Status in SFDC Campaign". Are these two run actions an example o...
7365 0 9
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what does the "sync person updates to sfdc" activity under the activity log actually signify?Example (highlighted in orange)Does that mean Salesforce initiated a sync automatically? I'm leaning towards "no" because I know the SFDC sync happens every 10 minutes, and I don't see anywhere near enough o...
4490 0 6
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we currently have our MKTO instance in PDT time, any implications of changing that to EST? Will it retroactively update everything in MKTO or only information moving forward?Thanks.
3587 0 3
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Malik_Zafar2
10-01-2019
What's the best way to create a list or report of records that are being affected by this?
4769 0 1
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