Mike_Mastropaol

Mike_Mastropaol
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Date Last Visited
‎11-07-2022 03:51 PM
Level 3
Joined the community 21-02-2018
Rank Icon Level 3
Jericho, NY
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  • Local Asset Reports Not Working
    by Mike_Mastropaol name dot 03-12-2019 quickview

    I successfully, error free, sent two campaigns today. I selected Add New Local Asset to add the stock Email Performance and Email Link Performance reports, as I always do, and for both campaigns both of these reports say "No data found". This issue seems to have happened today. All campaigns from ye...

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    Discussions
    4446 0 6
  • Re: Deliverability Tools - Spam Audit
    by Mike_Mastropaol name dot 02-14-2019

    Thanks, Sonali. I think I covered my emails cover most of those points too. I'm looking for something more definitive and specific. I wish the Spam Audit said, 'you failed Symantec Cloud because...'. I'll keep looking. Thanks again.

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    Discussions
    3951 0 1
  • Deliverability Tools - Spam Audit
    by Mike_Mastropaol name dot 02-14-2019 quickview

    Is there somewhere to look up reasons for failing specific filters? I use the Marketo Deliverability Tool and we always pass all filters. Lately we fail Symantec Cloud and Gmail. The tool's Spam Audit does not provide reasons/explanations for these failures.These have not been spam-like/suspicious t...

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    Discussions
    4251 0 3
  • solved badge Re: Cannot Create New Email
    by Mike_Mastropaol name dot 02-11-2019

    Backend technical issue. Resolved by Marketo.

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    Discussions
    2472 1 0
  • solved badge Re: Cannot Create New Email
    by Mike_Mastropaol name dot 02-11-2019

    Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.

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    Discussions
    2472 0 2
  • solved badge Cannot Create New Email
    by Mike_Mastropaol name dot 02-11-2019 quickview

    Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, ...

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    Discussions
    2517 0 4
  • solved badge Re: Clicked Link in Webpage Clarification
    by Mike_Mastropaol name dot 02-07-2019

    Excellen. Thanks!

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    Discussions
    3760 0 0
  • solved badge Re: Clicked Link in Webpage Clarification
    by Mike_Mastropaol name dot 02-07-2019

    Ok, thanks. So, scenario: person receives email, clicks a link in that email, visits a wepage from that link, that is the Clicked Link in Webpage? And it’s part of this report because it originated from this email campaign?

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    Discussions
    3760 0 2
  • solved badge Clicked Link in Webpage Clarification
    by Mike_Mastropaol name dot 02-07-2019 quickview

    When a campaign finishes there is a View Results option in the Audience box of the Control Panel. One of the fields in this report is Clicked Link in Webpage. Can someone clarify this column? Is it saying someone that received this campaign viewed pages on your website via this campaign? Is it the s...

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    Discussions
    3974 0 4
  • Re: Survey Integration Tools
    by Mike_Mastropaol name dot 01-07-2019

    Hi Veronica Holmes​ . I see your replies pop up with good info on all the post regarding Survey Monkey integration. Could you please send me what you've written about this topic?

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    Discussions
    6413 0 0

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Public Statistics
Date Registered ‎02-21-2018 09:44 AM
Date Last Visited ‎11-07-2022 03:51 PM
Total Messages Posted 44
Likes Received 8
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