So i've stopped the entire engagement stream and added a flow step of wait for all. I've also created a smart campaign to the pause from campaign per some people's suggestion, it only paused 7,000 people, a subset of the entire batch campaign list - so I don't think that solution helped. Hopefully me just turning off the entire engagement stream and adding a remove flow step before the emails and removing the emails from the smart campaign will do the trick - however what i'm worried about is the fact that the smart batch campaign is acting as a separate agent within the engagement stream. thanks for everyone's help. ... View more

I did run it as a batch in the stream - I think I figured out my issue. Now, how do stop it from sending again? Is the best just to turn off the entire engagement stream completely? (not against doing that since we wanted to revamp anyway)? If so, what's the best way to ensure we're no longer sending out any more emails? Thanks everyone for all your help! Dianna On Thu, Feb 14, 2019 at 8:42 AM Dianna Sadler < ... View more

We have 3 nurture streams (theoretically 2) 1) New leads < MQL, nurture them (Gen nurture stream) 2)If they were worked, and then deemed to go back to nurture, send them back to where they left off in the (Gen nurture stream) Then we have this 3rd one that's giving me trouble. A little background, our leads were all over the place in terms of status, so we moved all our leads to a nurture status and started nurturing them so that we can disposition them. I created it as a nested program within the Gen Nurture stream so that if they get put back into re-nurture, we wouldn't send them an email we already sent them - which are all the screen shots you've seen. As for the explanation of the smart campaigns. Engagement just tells us if someone has engaged with our emails - nothing to do with adding back to flow. Here's how they got into the stream. if member of smartlist, send them email 1, wait 6 days, send email 2 wait 5 days.... Denise, re: "I don't see the required Member of Engagement Program filter in your smart list (your 3rd screenshot) so I'm wondering if that campaign is sending the emails out independently of the Engagement Program." Yes, I think that's what's happening and I don't know how to stop it. Is my best bet just to pause the entire engagement stream as first suggested? entry points are`the screenshots below. Re-entry means if they were a lead being worked but deemed nurture, they get put back into the nurture stream. ... View more

HI Grace, I sent another post above with more details. Hopefully this helps. ... View more

the original nested campaign nurture is If member of list is ...then send these emails, however, when we realized we wanted to pause everyone indefinitely, I went to view campaign members and removed from flow step. I didn't run a smart campaign, I just did the remove from flow step (see screenshot 3 below) and if you look at the qualified members tab, it shows no members, so I thought it was done properly. Does this shed more light? On Wed, Feb 13, 2019 at 12:45 PM Ankit D <marketingnation@marketo.com> ... View more

there are others in the nurture that we might want to send ot (just a subset we don't) On Wed, Feb 13, 2019 at 12:24 PM Ankit D <marketingnation@marketo.com> ... View more