Diana_Watts3

Hi @Victor_Herrero I never got to the bottom of this sorry - it was a really strange one. It sounds like you've having a similar problem! Have Marketo Support been able to provide any insight?

I've had that issue before - the user is still sitting somewhere in the back end. You'll need to go to Marketo support and ask them to clear it so you can reinstate the login. It's a nightmare!

We've got something similar in our instance. It involved creating a new custom score field called 'Email Count'. A listener campaign was set up whereby if an email is delivered, add +1 to the count. Then, wait 7 days until 11pm, and minus 1 from the count. That way, at any given time you have a clea...

Lucid Chart all the way. So much nicer to use than Visio, and you can upload custom icons (I think on the paid version, but it isn't expensive).

When you say that they 'look correct', what do you mean? I've noticed that we get a lot of OOB (Out Of Bounds) bounces, where the emails may well be valid but the mail server rejects them AFTER delivery. There's a good summary of it from Mike Reynolds at the end of this thread. As an organisation yo...

That depends on whether you want to (a) delete them from your Marketo instance, or (b) remove them from your list, but leave them in Marketo. As always, there is more than one way to skin a cat - it just depends on whether you want a (digital) paper trail or not.Deleting them from Marketo entirelyIf...

Great, thanks for your input Sanford!

Hi Nimisha,Looking at your initial screenshot, my comment would be that this is inverse logic which makes it more difficult to think about and understand. Given that it's a subscription centre, you'd normally expect to be able to opt IN to things, rather than just be presented with a list of things ...

Hi all, Apologies for the tardy reply, for some reason I didn't get any notifications on this post and have been very busy since! We finally got some resolution after six weeks. Unfortunately I cannot tell you what the issue was because LinkedIn never told us. They put the problem back on to Marketo...