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Bryant,Sounds like you might have to ask Zendesk on tracking code issues. Is your support portal visible to the outside world? has anyone filled out a form on the Support portal? are you getting anonymous support portal traffic showing up in Marketo? which type of code did you use?the thing to r...
Yes you can do this.First, create the second subdomain or main domain.Second, go to Support and ask them to add this to your account.Third - you'll have to use the same munchkin code and leads will not be synced on visits unless they fillout a form on BOTH domains.
Dylan, See my guide here: marketingrockstarguides.com it should help a bit.
Program Total Members should be everyone who is currently a member at any status.If your Program Statuses are set to be all Success, then Total Members=Success. Normally this is unlikely.Try refreshing? Maybe check out the Program in question as it sounds like there was an error or unusual situation...
The Program Analyzer is intended to be used to analyzer Programs by Channel and other metrics. Selecting a single program is not how to use this chart.
And no, you can Pause leads or deactivate content w/o affecting your stats.DO NOT remove Emails, Programs, or Leads or you will lose that data.
You have to be careful here.Your Login Timezone - this is what you set for yourself. Most parts of the system display this correctly. This is only a calculation.Your System (Instance)'s Timezone - this is the real timezone for everything that happens. If you look at your email performance report, it...
Is unsubscribe=true still in Marketo?My understanding is that unsubscribe is persistent in the sense that you can delete their record and it still will block them.You can probably uncheck them in Marketo and get that working again.
Google only rarely is providing Original Search Phrase that Marketo can see easily.So you can't get this data without more work. There are several options if you do a search for "capturing keyword data"Are you looking at random traffic or PPC or other referrers? You can definitely setup URL Paramete...
Rashmi,I recommend creating the fields FIRST in SFDC, they will sync to Marketo.Then your form will have the fields and be able to sync that data across systems.See some of my thoughts on this:http://www.marketingrockstarguides.com/subscription-management-tips-for-marketo-454/