Lauren_Beth

Couldn't agree with you more, Jon. I have several team members just literally about to take the "old" test this week and now they have to start over. A bit more notice of the change would have been ideal.

Hi Lauren - in your WordPress site you can add the embedded code into the HTML area (look up even in the editor here - you'll see a button that says html. Your site should have something similar.) and test it until it looks right. In our experience, embedded forms perform poorly. It didn't always...

Hi Matt - you can have your revenue stages work however you'd like them to. Moving it back to an opportunity would be fine or you could move them in a different direction and call it upsell or client opportunity, indicating that they are already a current client. RCM is not like a program - contact...

Rachel - try resetting your connection to gtw in the admin section of your instance. That seems to have fixed our issue.

Hi Rachel - we had similar issues (it is not a flow or token error) and have submitted a P1 ticket to see what happened. We ran a webinar this morning and a bunch of people were not able to get in.

Hi Nate - If we are not near our limits, we suspend after a certain amount of non-opened emails. We have deleted non-responders when we were close or over our database limit and used a time frame of I believe 120 days of no activity.

Hi Mitchell - we send to all geographies in one campaign using geographic segmentation and wait steps. Starting with Australasia, adding a waitstep, send to Asia, waitstep, and so on till everything is sent. Now if we are sending in multiple languages, those are separate campaigns, but still use g...

Peter Kosmal​ might be of interest...

Hi Lucho - we use operational emails primarily for emails related to webinar registration, downloading content, requesting a demo, etc. Basically anything that requires some sort of follow-up, a pdf download or registration. Also on occasion for our product downtime, but we've gone away from that an...

We delete these leads (though if they marked themselves as unsubscribed in the past they stay) to keep under our max allowed database size.