Chris_Saporito

A current support admin can go to your support cases, they will have a tab that says "Manage Authorized Contacts". Once there, they can opt you in to be an authorized user.

Louise Ng​The new look and feel for Marketo is coming out in the near future from what I heard. There are currently some users that are in the Beta testing for that. If you are interested you should reach out to your CSM, they should be able to let you know if that is still open or not. I think it's...

Hi Yasmin,The emails are being sent via Marketo from the MSI product and are still ultimately responsible for delivery and inbox placement.FYI: Sales Insight Email Deliverability, MSI Ignores Unsubscribe??Best,Chris

Once you set the static lists, those should not change. So once the lists are set, you will no longer need to use the Random Sample flowstep choice you will simply tell the flowstep to send to the individual static lists by using the Member of List choice within that flowstep.

Hi Dave,From what I understand, I wouldn't set this up as an engagement campaign, I would use a Default program. My advice would be to split your list of leads into 4 static lists, you can do this by creating four static lists and then running a batch smart campaign with the flow being Add to List a...

You can check with your IT department to make sure that all Marketo IP addresses are whitelisted. Sometimes this same issue happens to me where sample emails get delayed for quite some time. Can you send a live version to yourself to test the email?

You can read up on the issue here: Support Smart List Advanced Logic Display IssueWe have identified a display issue when using Advanced Logic for Smart Lists. The filter logic displayed looks like code instead of the actual filter logic. This does not affect the functionality of the Smart List and ...

We have about a year under our belt using our dedicated IP. With some preparation the launch went smooth and we saw an immediate improvement for us. Good luck, hope you guys see the same benefits!

Stop emailing to inactive prospects in your database! By removing or no longer marketing to inactive people in your database, you will improve your sender reputation and ultimately help to increase your delivery rates. The people no longer engaging with emails could end up becoming spam traps and hu...