Chris_Saporito

Chris_Saporito

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Date Last Visited
‎08-14-2025 11:33 AM
Level 9
Joined the community 04-05-2015
Rank Icon Level 9
Associate Manager, Marketing Technology
Cincinnati, OH
  • solved badge Leads stuck in wait step

    I noticed today that our leads are stuck in wait steps if the triggered smart campaign contains one. It seemed to only start happening today, is anyone else seeing this issue or had it in the past? The first couple of flows work but nothing happens after the wait step and from what I can tell all le...

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    5080 0 6
  • Re: Email templates

    Hello Jeffrey,Here is a very similar post that has some good feedback: Creating email templates Be sure to do a quick search in the future to see if others have asked/answered questions similar to what you have. We have used Perkuto in the past and we also use Knak templates as well.Best,Chris

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    2017 0 0
  • Re: Can you put an email token in a Alert Flow Step?

    Which token are you wanting to use? Best thing to do in these situations is to test it out. It's pretty simple to do and you will know almost instantly if it worked. But yes, we use tokens in quite a few of our flowsteps for different things.

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    3702 2 7
  • Re: Upload Html into Marketo

    Hi Mel,If you navigate to Design Studio and then the Emails section and finally Templates, you are able to create a new template using the code from Dreamweaver. Another solution for one-off type emails is when you edit the email, there is an "Edit Code" but in the top-middle of the editor screen wh...

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    5934 3 0
  • solved badge Re: Error Message: UNABLE_TO_LOCK_ROW

    Hi Diana, Check out this post: Salesforce Sync Error: UNABLE_TO_LOCK_ROW Kenny's comment explains why you would receive this notification.

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    3844 0 1
  • Re: Top 3 Marketo addons?

    If I had to choose three I would go with On24, SnapApp and Uberflip. On24, we use the webinar service as a means to be thought leaders within our space. Using webinars to create new leads, educate current clients and to continually be front of mind for thought leadership. Currently we do about 100+ ...

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    6415 2 3
  • Re: Ongoing list/database issues: smart campaigns not affecting all qu...

    We had the same issue about three weeks ago. I created a case with support and it ended up getting fixed in about two weeks..

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    3561 1 1
  • solved badge Unique Code to Validate Form-fill from Mailer

    Hi,We are going to be running a campaign that will have our sellers drop some swag and a card to prospects with a CTA to fill out a specific form on our website. To incentivize them, we will be giving a gift once the form is submitted. My thought is that we need a way to limit this so people cannot ...

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    2053 0 1
  • solved badge Re: Marketo Sales Insight Issues

    Based on your snippet of the "SFDC Marketo Sales Insight" it looks as if the record you are showing is not synced to Marketo. Typically when the SFDC record is not synced to Marketo you will have no info in that section and there is no "Actions" dropdown.

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    6060 0 2
  • Re: Tokens in Sales Insights

    +1Also, just an FYI if you are using the Marketo plug-in for Outlook tokens do not work when sending with the plug-in.

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    1187 0 0

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Public Statistics
Date Registered ‎05-04-2015 11:41 AM
Date Last Visited ‎08-14-2025 11:33 AM
Total Messages Posted 269
Likes Received 154