Denise_Greenb12

Denise_Greenb12

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Date Last Visited
‎03-02-2021 02:16 AM
Level 7
Joined the community 18-04-2017
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San Francisco, CA
  • solved badge Re: Marketo's "Change Lead Owner" action triggers alerts from Salesfor...

    Hi Liliana, There's a setting in Salesforce that sends notifications to owners when the lead is re-assigned to them that could be getting triggered by Marketo. Check this setting in the Salesforce section in Marketo Admin:Denise

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  • Re: Problem with Lead.First Name Token in an email Preheader

    Hi Justin,Would it make sense to have Marketo generate and error message if someone puts a token in the pre-header area - or if that's too hard - add hint text warning people it isn't supported? I've never tried to do this myself but reading through the thread, this seems like one of those areas tha...

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    4658 3 3
  • Re: IP Geo data - is Marketo capturing and if so, where?

    I want to echo Greg and say that the Inferred fields are definitely not reliable enough to use for opt-in compliance (e.g., GDPR & CASL). Another way they can be wrong is if someone happens to be traveling and is connecting from within the U.S. when they actually live in another country. You can see...

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    4038 2 0
  • solved badge Re: Marketo to SFDC "Change Score" Syncing Issue

    Hi Chris,I agree with Greg & Floyd. Another thought - and sorry if this is too obvious - I'm guessing this field is on the Lead and the Contact in SFDC. Are the two mapped together and did they sync down to Marketo as one field? Worth double-checking...Denise

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  • Re: Can the visibility rule apply to more than one field?

    Hi Leanne - Are you sure "Billing Country" is the right field, as opposed to "Country"? Just a thought.Denise

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  • solved badge Re: List Cleanout

    Hi Christian (apologies for calling you Chris - I think it's because I saw the response from Chris) -No. First of all - that's a trigger that is listening for Marketing Suspending gets changed to True. It's not setting anything. Secondly that's the Marketing Suspended field (which also prevents Mark...

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    2769 1 0
  • solved badge Re: override Marketo "unsubscribe" system flow action

    Hi Vlada,As a first step, you might want to create a smart campaign that adds people in the situation you describe to a static list, and then monitoring it for awhile before creating a triggered campaign to reverse the Marketo Durable Unsubscribe (which is what kicked in here). If it occurs very inf...

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    8690 1 1
  • solved badge Re: Marketo Survey: Your Feedback Needed (~2 min.)

    Done! I worry a little about what you're going to do with the results though given the fact that we could only choose one answer for each. My answer could vary quite a lot depending upon what project(s) I'm working on.

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    3913 1 1
  • solved badge Re: List Cleanout

    Hey Chris -To avoid being black listed due to sending emails to hard bounces, you can set Email Invalid to True. That way you won't be able to send them emails - at least not from Marketo. Here is some information on Munchkin:Munchkin - Marketo Docs - Product Documentation Denise

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  • solved badge Re: List Cleanout

    Hi Chris -No. Triggers (orange) only work on things that occur once they are activated. A trigger is actively listening for events to occur. So a Triggered Smart Campaign only reacts to events that occur after it has been activated. A batch campaign (only) uses filters (green) and it looks for peopl...

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Date Registered ‎04-18-2017 03:35 PM
Date Last Visited ‎03-02-2021 02:16 AM
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