Level 7
Joined the community 18-04-2017
Level 7
San Francisco, CA
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Hi Dianne,I have some further thoughts/guesses about what might be going on with your Engagement Program but this is pretty hard to troubleshoot without seeing it.1) My hypothesis ...
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Hi Dianna,When you say "There's no pause since I created as a campaign send (see NU/2019-02-01/Clean up Nurture)", could you explain a little more about your setup? If the Smart Ca...
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Hi Trisha,Thank you for posting the smart list and for the further information. It looks like Sanford answered most of your questions. I hope you aren't having to build a smart cam...
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Since you are targeting people who are already in the database, if at all possible, a better bet would be to use filters to define your audience rather than import them into a list...
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Hi Trisha,My first question is what do you want the rule to be? Then we can help you make it happen.It would help to see the Smart List in the campaign you showed us the flow for. ...
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To add to what Sanford said, you can explicitly exclude people in the default segment from all your email sends by including this filter in the smart list for all your sends:<Name ...
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Hi Sam,If I were you I would probably use Segmentations to keep your non-marketing business targets separate from the rest. In addition, if the emails you send to them will truly a...
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Hi Liz,Thank you.I should clarify that it's not me that's actually using the API. I'm asking on behalf of the person who is pulling this data into an analytics tool for me. With th...
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No, Send Email is a separate activity in the log. And the reason I care is that the Engagement Program Cast has super useful information in the details that isn't present in the Se...
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Hi There -Can someone tell me the name of the activity type in the API for Engagement Program Cast? I assume this would be the same name you could use to search for that activity i...
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