Level 7
Joined the community 18-04-2017
Level 7
San Francisco, CA
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Hi Emily,I would be inclined to pause the nurture program. It sounds like the special email is more important and getting 2 emails in the same day might annoy people - plus it soun...
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Hi Birbal,Just want to note re: "This insight is pretty helpful in terms of the way opens are tracked in Marketo" - this is the way opens are tracked in all email platforms. It's n...
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Hi Spencer,Glad you found a solution! I'm curious what you mean by Subject Line starts with didn't work. I also just noticed you were originally using "Was Received" and am guessin...
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Hi Cliff,A number of my clients use BrightTALK for this.Best,Denise
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Hi Spencer,I'm not sure as to the "why" but you could use subject "starts with" instead of subject "is" to solve the problem of defining the people to receive the follow-up.Best,De...
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Hi Greg,I'll do that next week and let you know.Denise
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Hi Liliana,Did you verify that the Salesforce Sync had occurred after you unchecked the box? 45 minutes would normally be long enough but sometimes the sync cycle gets delayed if t...
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Hi Liliana, There's a setting in Salesforce that sends notifications to owners when the lead is re-assigned to them that could be getting triggered by Marketo. Check this setting i...
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Hi Justin,Would it make sense to have Marketo generate and error message if someone puts a token in the pre-header area - or if that's too hard - add hint text warning people it is...
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I want to echo Greg and say that the Inferred fields are definitely not reliable enough to use for opt-in compliance (e.g., GDPR & CASL). Another way they can be wrong is if someon...
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