Grégoire_Miche2

Hi David,Enter and idea in the Ideas​ section.-Greg

Hi Christina,Remember that IP addresses should not be used as a duplicate criteria. The IP addresses are public addresses, meaning that they are not the IP address of a single computer or mobile device but rather the IP address of the access point to in internet. This means that it will be the addre...

Hi Sharon,The best practice is not to use Marketo default unsubscribe footer but rather to handle this through your templates and, if necessary, hard code the unsubscribe footer in your templates.-Greg

Hi Fabrizio,No, you cannot override this in the EP settings. What you can do is make the email operational, but this is very dangerous, because it would also override unsusbcribes. The other way is to replace the email in the EP stream by a sub program and have the email embedded in this sub progra...

HI Charles,However, whenever a salesperson make a change on personal data for a specific person in SFDC, it's weird but it doesn't sounds to sync back those values to Marketo...That should not be the case. You should check that the sync is not broken on this specific field (such as because of a chan...

Is this an email program or a champion challenger ?I do not think you can do it on email program, but it's worth a try on a champion/ challenger.-Greg

Yes, you can. You will have to map them as custom objects.-Greg

On a champion challenger A/B test, there is a "send sample test" option in the email actions menu, when you select the main email. You can also go to each email and send a sample separately.On an email program, you will have to go to each variant and send a sample.-Greg

There is: remove it from all usage Half-joking of course.-Greg

Hi Steven,I have a master Sandbox account where I'm building all of this out first. My plan was to provide access to users so they could test stuff here. Besides the overhead of maintaining the sandbox, do you foresee any shortcomings with this approach?No, that's perfect, I recommend that you ask s...