Grégoire_Miche2

If the name is not in the history, it means the person simply does not qualify.Check the qualifications rules. If set to "only once" or "only once in a month", it can explain why the person does not qualify. Otherwise, see my answer below. -Greg

Hi AndrewIf the filter is about the form you expect the people to fill out and trigger the "fills out form" trigger, then that cannot work, because the "filled out form" filter requeries the underlying database to quickly and before the informaiton is posted to it.Do remove the filter. Also, do not ...

Hi Amanda,It is not that simple to get the sync times, as the information is not available in the UI, neither in through the API.You need first to ask support for sync logs that shows the volume of data per object. This volume is probably significant to explain such long sync times. Once you know wh...

HI Nick,Are you using workspaces and partitions ? If a form is in a workspace A that accesses a partition A, and leads from a partition B, not accessible from workspace A, fill out the form, they will not fire any smart campaigns from workspace A.Incognito or not, that does not prevent the form to b...

That would suppose 2 things:That the forms are stored in programs, so that they can inherit from {{my. tokens, which is not recommended (it's more efficient for maintenance purpose to store forms in the design studio)That the Marketo data can be published to a third party web site, which would cause...

Are you using workspaces and partitions ?If so, check you are not using a lead that is in a partition that cannot be accessed by the workspace in which the smart campaign is.-Greg

Fully agreed on that. There are 2 things that really matter with regards to Marketing measurement:First touch measurement, a.k.a acquisition measurement. Here, you try to understand what acquisition activities bring leads that will later become opportunities.Marketing contribution/influence to pipel...

Hi Pia,They can, but they do not always are. Who can really say that the attendee to a product webinar would never have come to your web site and download a white paper before the webinar? In attributing the MQL to the webinar, you implicitly deny the role of the white paper. Stamping it at campaign...

Hi Tammy,in addition to the reply you copied above, I would add that yes, you can, and probably should, add these fields in SFDC, but you need to make sure they cannot be updated by anyone but a few users and the Marketo sync user and also make them "history fields" so that you can trace any change ...

Hi Sean,better open a new thread to get a quick answer, rather than reopening an old one.-Greg