Hi Michelle,It's better to open a new thread, rather than adding a comment to a very old one You will get more answers, faster. Some other people might have implemented the techni...
You cannot easily create a duplicate with the same email, at least not with a simple import.The way to do what you need it the following:Create a "email proxy field"Import your add...
Always add an "email was went" filter to your smart list in conjunction with these 2 smart lists. Otherwise, you will select all the people that were not even sent the email!-Greg
If the fields are indeed lookups and the GUID are correct for your MSD instance, that should work, your CDV flow steps are correct.The other possibility for this to not working is ...
Hi Laeticia,Next time, it's much much better to run this through a smart campaign. Manual flow steps are not best practice, for the very reason you are experiencing. It's better to...
Hi Ryan,Many things can explain that people are not sent emails. They can be unsubscribed, suspended, marketing suspended, blacklisted, previously hard bounced... or simply blocked...