Grégoire_Miche2

On top of Sanford's reply, which is that the template is your responsibility, Gmail has specific constraints with regards to responsive design. Until very recently, Google would not support media queries, because they were promoted by Apple...So it also all depends on the version of Android or gmail...

Way steps do not show in the calendar, only the smart campaign start date / time does.Quite often, it's better to use multiple batches rather than 1 smart campaign with multiple wait steps. It will enable you better control, better reporting. -Greg

Hi David,Indeed, not synch'ing new leads to SFDC is not such a good idea. People do this because they fear they will overwhelm sales in SFDC with immature leads. The best way to set this up is to create various lead queues in SFDC and assign the leads to the queues based on lead maturity. You will a...

Hi Nancy,No, currently, the LAR will only fire once, on lead creation and will not fire again when the lead is updated nor when the lead owner is changed.Vote here: https://nation.marketo.com/ideas/7524 -Greg

There are some limitations, though: the SFDC LAR will only fire on lead creation. Vote here: https://nation.marketo.com/ideas/7524 and look into the idea to get a workaround.-Greg

Hi Daniel,Account backup name is equivalent to SFDC Type is contact, in fact. Just easier to understand in the context of this smart campaign-Greg

BTW, how do I mark an answer as correct in the new community ???

Hi Sandy,Thx a lot !!Web agencies in action -Greg

Thx for this Sanford Whiteman‌, I was going to write it ,The correct trigger setup is Data value Change on "Company Name", source is not Salesforce.com, together with the SFDC Type is not Contact. You could also add "Account backup name is not empty" as a filter.-Greg

Hi Monica,Sending emails to an alternate address is not that simple. You will need to replace the student email address with the parents', send the email, then replace the email address with the original one. This means you need:To store the student's email address in a proxy fieldTo also have the p...