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Hmm this is a great point, we have never really thought about a backup option if Marketo goes down.It was unfortunate what happened yesterday, a bit annoying I imagine for most. I do appreciate their constant updates on:Marketo StatusMuch better communication than the last outage. I imagine it was b...
Hi Kathryn, I see Gerrard has already given you a very helpful response. We had the same issue for several months as well also finding we needed to have our Marketo CNAME domain secured.After some minor tweaks we got our pages fixed but have now opted for landing pages because Forms 2.0 embedding un...
Thanks Josh for all your help here. I first learned about you from your Marketing Rockstar's Guide. It aided me in getting certified the first time around.
Thanks for the reply Sanford. This issue has been going on for us for about 6 months. Marketo couldn't figure out what it was and suggested to change the CNAME. It looks like that isn't working if the website is secure now.We've been testing the forms internally but we have never been able to reprod...
Hi Sanford,Have a very similar question. Here is an example:Creating ArcGIS Open Data Sites in 60 Minutes (or Less) | Esri Canada The form loads without an issue, however you can see the site becomes "not secure". We've had clients tell us the form information doesn't get submitted because of their ...
Does anyone know the difference between the following? I couldn't find proper documentation on this.UrgencyRelative UrgencyPriority We have been testing a few campaigns to alert our Sales team when a hot lead might be on their radar. Unfortunately Sales Insight isn't the best option because the team...
Is anyone else experiencing this issue again?
In these situations Marketo should be proactive and notify customers. We all had to find out from a message on their support page or from other community members. A simple email notifying customers of the issue would be helpful instead of us trying to figure out whats going on.
Looks like the issue is back again...None of our emails are being delivered (including tests).
They have provided this statement on their support page:We just tried the Flow Action send, and it is not working either. The emails have been 'sent' but nothing delivered. They should notify customers via email when system-impairing issues occur.