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Hi everyone.We had a large Cyber Monday send this morning to about ~4.2 million. It send to a static list and we did head start overnight. Started at 6 am and its still not done delivering. Is this normal for this volume?
Hi all. Is there a way to exclude a certain email from counting towards a communication limit. We have transactional emails (forgot password, shares, etc.) coming through Marketo and we wouldn't like those to count towards our limit.
We have an existing triggered campaign that we want to change slightly; instead of waiting 1 day, we'd like it to wait 1 day UNTIL it's 8 am and then send the email. I've read all I can on advanced wait steps and tokens and still don't understand how to do this. Help?
We've recently set-up an additional CNAME & branded domain that are working great for sending emails. We'd like to set-up some landing pages with the new URL, but its only giving me the old branded domain when I try. How can I switch that?
Both products require their own sign-up process - so when someone registers for Product 1, they rarely register for Product 2 (although there is some overlap). We do have separate subscription management pages for each product that would feed these fields.
We have a unique use case we're wondering if you could help with. We have two products using the same marketo instance without a partition. Our engineering team has done work to separate the unsubscribe job to feed two custom fields - but we're worried about durable unsubscribes with these new field...
We had an issue with a send that we approved a few hours ago that I aborted, but I'm seeing the "delivered" numbers continue to rise. How fast does the abort option take effect? Is there anything else I can do?
Our previous ESP allowed us to view the conversion rate of individual forms we were using; for example, form A was viewed 100,000 times and had 100 form fills. Does Marketo offer this functionality?
We used the Smartling Marketo plug-in to translate them.
We've recently launched translated emails of our core on-boarding flows. We're seeing open rates 10-15% lower than our normal english flows. I was curious if Marketo had any help documents or knowledge to share on this topic; we're wondering if it's deliverability issue or if we're not adhering to t...