Dayna_Wellman3

Dayna_Wellman3 · ‎06-28-2017

I wish I could vote for this more than once. We are also experiencing the backlog issue (sometimes over a million people in the backlog) and it's causing a 2-3 day delay in tasks to be created and sent to our sales team. The delays are easily fixed once we know which campaigns are causing the backlog, but without the Trigger Queue visibility we can't get them fixed without a Support ticket.

Dayna_Wellman3 · ‎03-02-2017

We put tracking URLs on our website links as well. So if someone lands on our website organically and clicks on the Contact Us link, that link will have it's own tracking URL with an SFDC ID. Our team works closely with the website team, so they reach out to us any time they need a new URL driving to a form.

Dayna_Wellman3 · ‎03-02-2017

The approach at my company is similar to Harish and Dan's. We put the SFDC Campaign ID as a URL parameter and have a Smart Campaign in the program that's looking for that SFDC ID. This also allows us to know what is sending people to a website form or re-use landing pages for different integrated campaigns and still get really granular with tracking. We set up a parent campaign in SFDC for the overall project, then make child SFDC campaigns for each tactic (i.e. Facebook, Twitter, Email, PPC) that will be driving to the form for that marketing campaign. We make individual tracking URLs for each of those tactics and include the personal SFDC ID for each one. We set up the Marketo programs the same way as the SFDC Campaigns: Parent for the overall campaign, then child programs for each tactic. The Smart Campaign in each child program will listen for their specific SFDC ID in the URL to update program statuses and push people to child salesforce campaigns and the Smart Campaign in the parent program will listen for the status changes and update itself and the parent salesforce campaign appropriately. By doing this we can easily report on the overall campaign performance and also on each tactic's performance.

Dayna_Wellman3 · ‎12-02-2016

Hey Jack, No, you wouldn't need to select "View as web page" in edit mode. The piece of code I gave you already has the View as Web Page System token in it. But you can delete the View with Images portion out of the piece of code I gave you if you want to use the one from Edit Mode.

Dayna_Wellman3 · ‎12-01-2016

I've run into this problem as well. I usually see if there's a different way I can pull my Smart List if there are a lot of filters, like using 2 smart lists to pull in separate parts of the list, and a main Smart List to pull the other two together.

Dayna_Wellman3 · ‎12-01-2016

Good to know there's a 40 token limit and a great workaround. This is definitely helpful. Thanks for sharing!

Dayna_Wellman3 · ‎12-01-2016

Yep, I agree with Sara Greaves That's exactly the way we've had to do it in order to exclude everyone we want. Create a Smart List that was specifically used for exclusions.

Dayna_Wellman3 · ‎11-21-2016

I was sending a sample email with a lead's information so that I could test it to ensure it works. I didn't realize I have to send a real email to myself to test it. Good to know! Thanks for the help!

Dayna_Wellman3 · ‎11-21-2016

Hi Sanford, Thanks for the quick reply. I changed to isEmpty(), but ${my.vSCRIPT_2} is still showing in my email instead of my Account Number or Company Name. Is there something else I could be doing wrong? I'm using the Email Script Token and the fields referenced are checked in the tree.

Dayna_Wellman3 · ‎11-21-2016

I'm trying to write a Velocity Script statement that looks at our account numbers to see if it's blank. If the account number is blank, I want it to write the Company Name instead. If the Account Number is not blank, I want it to write the Account Number. This is my first time using Velocity Script, so I'm probably doing it wrong. Here's what I have based on scouring Community. When I send the test email as someone with an Account Number, I get "${my.vSCRIPT_2}" where my Account Number should be. #if(${lead.Oracle_Account_Number__c} == "") ${lead.Company} #else ${lead.Oracle_Account_Number__c} #end I'm happy to do if differently if there's a better way!

Dayna_Wellman3 · ‎11-17-2016

Hey Sara, Check yours again. Mine just came back!

Dayna_Wellman3 · ‎11-16-2016

Yeah, it definitely sounds like there's something going on with the way the code is being built by Marketo. And I completely agree you shouldn't have to edit the HTML every time in order to get the layout to be how you want it. I'm a coder at heart and the Rich Text Editor drives me crazy because it doesn't do what I expect or want it to do. We build the majority of our emails in Dreamweaver then copy/paste the HTML code into the blank template in order to avoid some of the quirks of the Rich Text Editor. I'm happy to help troubleshoot your code (like I said, coder at heart ) if you want to post the HTML here or email it to me in a text file: dayna.lessig@mheducation.com

Dayna_Wellman3 · ‎11-15-2016

I agree with Jessica, I think the program is stuck. Email programs follow the Campaign Limit that is set up in your Admin. You can read more about it here. If your email campaign is trying to send to more people than your Campaign Limit allows, it will fail. They usually will fail on their own, but it might take a while.

Dayna_Wellman3 · ‎11-15-2016

Hi Will, We ran into the same problem and Corey Bethel was able to build Java Script code that clears the values after submission of the form so there's no tracking. We just add this as an HTML element to the landing page. I just answered this question yesterday for someone else and it worked for them, but let me know if you have any questions! <script> //add a callback to the first ready form on the page MktoForms2.whenReady( function(form){ //add the tracking field to be submitted form.addHiddenFields({"_mkt_trk":""}); //clear the value during the onSubmit event to prevent tracking association form.onSubmit( function(form){ form.vals({"_mkt_trk":""}); }) }) </script>

Dayna_Wellman3 · ‎11-15-2016

Hi Joey, Which email client are you using and do you know what your clients use? Emails render differently in each client, which could explain the difference. Bullet lists like what you have are usually a problem area. I recommend hard coding a break "<br>" in your HTML code for your email after the bullets and before the next paragraph and that should take care of it, but you'll want to test the email in multiple clients if possible. Litmus is a great tool where you can check how your email looks across multiple email clients and mobile devices. I'm happy to help show you where to place the break if you post a screen shot of your code.

Dayna_Wellman3 · ‎11-14-2016

Hi Jack, What is it you're looking for with pre-headers? We add an extra HTML table above our main content table for our pre-header. We have our clickable teaser text and the system token for the online version. The code that we use and what it looks like in an email is below. <table width="550" border="0" cellpadding="5" cellspacing="0" align="center"> <tr> <td align="center"><span style="font-family: Arial; font-size:10px; color:#000000;"><a href="#" style="color:#000000;" target="_blank">Register for Our Webinar Today</a> | <a href="{{system.viewAsWebpageLink}}" style="color:#000000;" target="_blank">View with Images</a></span></td> </tr> </table> Let me know if this isn't what you were looking for.

Dayna_Wellman3 · ‎11-14-2016

Hi Navtej, We ran into the same problem and Corey Bethel was able to build Java Script code that clears the values after submission of the form so there's no tracking. We just add this as an HTML element to the landing page. This should be fine to use as-is without any editing, but Corey can correct me if I'm wrong. Hope this helps! <script> //add a callback to the first ready form on the page MktoForms2.whenReady( function(form){ //add the tracking field to be submitted form.addHiddenFields({"_mkt_trk":""}); //clear the value during the onSubmit event to prevent tracking association form.onSubmit( function(form){ form.vals({"_mkt_trk":""}); }) }) </script>

Dayna_Wellman3 · ‎11-11-2016

Hi Lisa, I highly recommend Litmus. Like Jessica said, not only can you send a link to your stakeholders, but you can also proof it in many different web browsers, email clients, and mobile devices. You're also able to collaborate on emails and projects across your team.

Dayna_Wellman3 · ‎11-11-2016

This is a fantastic idea and would be so helpful!

Dayna_Wellman3 · ‎01-04-2016

I’ve been working on fluid responsive emails and I found that Marketo adds a space in in the MSO comments that seems to keep Outlook from seeing the [if mso] code. I tested the same HTML in Marketo and MailChimp. The code works perfect in MailChimp, but breaks when sent through Marketo. Here is where the problem is happening (highlighted). Before Marketo: <!--[if mso]> After Marketo: <!-- [if mso]> Marketo is adding that additional space, which seems to be causing Outlook to ignore the comment instead of reading it as Outlook specific code. I tested it both ways in Litmus and that's what happens. Does anyone know how to keep Marketo from adding that space?

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Date Last Visited	‎04-18-2021 09:58 AM

Date Registered	‎08-15-2013 01:49 PM
Date Last Visited	‎04-18-2021 09:58 AM
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