Sergio_Azevedo1

Sergio_Azevedo1
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Re: From email / Reply-To email: Who gets the auto...

by Level 2 in Product Discussions
‎04-20-2017 07:15 AM
1 Like
‎04-20-2017 07:15 AM
1 Like
So here's an update: From the mailing there were 4k total bounces (out of 49k sent). About 1k auto-replies (bounces plus OoO, etc.) went to the Reply-To email, but NONE went to the From email. The 1k isn't a big deal, but nothing going to the other email box is a bit of a concern. Will need to dig in to this with IT to find out more. Thanks! ... View more

Re: From email / Reply-To email: Who gets the auto...

by Level 2 in Product Discussions
‎04-19-2017 05:30 AM
‎04-19-2017 05:30 AM
Awesome. Thanks guys! ... View more

Re: From email / Reply-To email: Who gets the auto...

by Level 2 in Product Discussions
‎04-18-2017 01:58 PM
‎04-18-2017 01:58 PM
Ahh... Good catch. It's been awhile. Thanks! ... View more

From email / Reply-To email: Who gets the auto res...

by Level 2 in Product Discussions
‎04-18-2017 01:51 PM
‎04-18-2017 01:51 PM
Hi All! I have a large campaign going out and was asked to use a different email for auto responses like out-of-offices so as not to bog down the other email. My colleague says that the Reply-To email is the one that will get actual responses from people who click Reply-To, but I believe email clients can vary in this situation. Has anyone dealt with this before and can verify this? Thanks! Sergio ... View more

Re: Form Ruins Guided Landing Page in IE11

by Level 2 in Product Discussions
‎12-06-2016 05:38 AM
‎12-06-2016 05:38 AM
Hi Anthony, I found out that I was having an IE issue with the emulation set to IE7. Anything above that and it was working fine. Go into the developer tools and check to see if you have browser emulation set to IE7 and that should help. ... View more

Re: Form Ruins Guided Landing Page in IE11

by Level 2 in Product Discussions
‎10-20-2016 07:26 AM
1 Like
‎10-20-2016 07:26 AM
1 Like
FYI - Turns out it had to do with browser emulation on some browsers here . OF COURSE it had to be something silly like that. ... View more

Re: Media Queries and IE11

by Level 2 in Product Discussions
‎10-20-2016 05:46 AM
‎10-20-2016 05:46 AM
Update: I was wrong. Had nothing to do with calling an external file. It seems to be some sort of caching issue when a form is added. No idea how to fix this, though. ... View more

Re: Form Ruins Guided Landing Page in IE11

by Level 2 in Product Discussions
‎10-20-2016 05:43 AM
‎10-20-2016 05:43 AM
Thanks Sanford. I found something interesting when testing last night. It seems that whatever I previously did had no effect on 'fixing' the page, but rather if I clear the browser's cache, the page works fine. For whatever reason this only happens once a form is placed on the page. I'm completely stumped on how to fix this and I can't exactly put out pages that need 'please clear your IE cache to view properly' disclaimers on them lol. I can't be the first to have this issue, but I'm not finding any instances out there. ... View more

Form Ruins Guided Landing Page in IE11

by Level 2 in Product Discussions
‎10-19-2016 08:40 AM
‎10-19-2016 08:40 AM
Has anyone had problems with IE page rendering after throwing a form into a page that uses a guided landing page template? The page renders perfectly fine without a form, but as soon as I add a form to the page, the formatting goes haywire when viewed in IE. http://ess.csa.canon.com/CSA-Look_Guided-Test.html I was able to fix this issue in a previous template by removing css from the page and calling to an external file, but that's not helping here. This template was also built in Bootstrap 3 if that matters. One thing I may try is removing all form styling from the bootstrap css file and see if that does anything? (The previous responsive template I built was coded from scratch.) Thanks in advance! S ... View more

Re: Media Queries and IE11

by Level 2 in Product Discussions
‎10-14-2016 05:58 AM
‎10-14-2016 05:58 AM
UPDATE: This may or may not have been the issue, but I found that removing the css from the page and calling an external css file instead helped. A few issues to fix, but now the mwdia queries are being acknowledged. ... View more

Media Queries and IE11

by Level 2 in Product Discussions
‎10-13-2016 02:09 PM
‎10-13-2016 02:09 PM
Having an odd issue where I've built a guided landing page template which works fine in Chrome, FF and even IE 11, but only when viewed with the generated preview URL. After I approve the landing page that the template is tied to, I view the page using the 'live' URL and it works fine in Chrome and FF, but the media queries won't work in IE11. I view the source and the queries are still there, but IE won't acknowledge them. http://ess.csa.canon.com/myCSA-Beta-Demo-Invite_Locations-Guided-Test.html Anyone else come across this issue? Thanks in advance! S ... View more
Public Statistics
Date Registered ‎09-15-2016 02:08 PM
Date Last Visited 3 weeks ago
Total Messages Posted 11
Likes Received 2
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