I am trying to move a folder with a program to a new workspace. I have Cloned and shared the templates with the workspace in the design studio Removed the associated local assets from the smart campaigns and assets in the program Have worked through a few other error messages as well however I am not able to get through this system error. I don't know how to troubleshoot this error message. I am guessing the webform it is referring to is the subscription center form since that is the program I am trying to move, but I'm not sure what to do next. Any ideas? Thanks Jennifer ... View more

We just added workspaces and partitions to our instance and I want to move the existing subscription center to a new workspace called Global Workspace.  Until recently, we have had just 1 division using Marketo, so all operational programs are in this single workspace.  We will be onboarding new divisions over the coming months, so I want to move the global operational programs (like Subscription center) to the Global workspace.  The current workspace and Global workspace are both using the default partition. I have done the following: Disabled all of the live subscription center smart campaigns and unapproved the assets Removed references to these assets in other smart campaigns Tried to move the Subscription folder to the Global Workspace. It tried to move it however failed due to existing references to the subscription center : I have removed all references that I can find to the 3 assets above however it still fails and I am wondering if it is even possible to move the subscription center since it has been live for over a year. Does anyone know how to do this or if it can be done? Thanks! Jennifer ... View more

I am looking for input and recommendations on best practices in lead life cycle strategy when there are multiple products/BU's being managed within 1 Marketo instance. Traditional lead scoring and life cycle stages pose a challenge when a lead can show interest with different products and/or BU's within an organization.  For example, if we are promoting 4 completely different products or services within the same workspace, how should the lead life cycle stages be configured such that Marketing and Sales can clearly see what leads are in what stage by product/service, and their progression through the lead funnel? Suggestions? ... View more

Sales wants to see Marketo lead  engagement in campaigns on the synced lead record in MS Dynamics. Do you have do this by creating individual fields to sync or is there a better way to do this.  Ideally the data would append and not overwrite as sales would like to see all of the marketing activity over time and not just the most recent activity. Suggestions appreciated!! ... View more

I want create a marketing list in Dynamics of leads that have completed a Marketo form.  This will need to be a scalable solution so I hesitate creating a custom field for this specific campaign.  I could create a dynamic marketing list in CRM pulling synced leads based on a specific value (aquisition program or UTM parameter), however if these fields change then the marketing list will break. What is the best practice to do this? Thanks Jennifer ... View more