We are getting new email templates designed. I have 2 email templates that are used by 100s of emails. Once the new templates are in use I'd like to retire the old templates so that they cannot be selected when creating emails. What is the best way to do this?
From what I can see, before I can unapprove and archive or delete the old email template I want to retire I first need to unapprove and delete any emails using the template.
Am I missing something? This wouldn't be practical given the number of emails we have in the system. Please advise a better way if you have one!
Solved! Go to Solution.
Hi James,
The simplest way is to archive them. Once done, no one will be able to select them for new emails. And archiving does not requires that you remove emails using them (unlike disapproval or deletion).
But unfortunately, you will never be able to prevent someone to clone an email using the old template and start editing it.
-Greg
Hi James,
The simplest way is to archive them. Once done, no one will be able to select them for new emails. And archiving does not requires that you remove emails using them (unlike disapproval or deletion).
But unfortunately, you will never be able to prevent someone to clone an email using the old template and start editing it.
-Greg
How do I archive old email templates? Trying to find documentation and playing around in Marketo and I don't see that option. Thanks!
Hi Liz,
-Greg
Hello,
What about retiring templates that are shared with another workspace? Can you archive in the same way as other templates? Shared templates have to be at the highest level in the template folder but I need to retire these as well (for both workspaces).
Thanks,
Jennifer