Chris_Wilcox

Hi Everyone,Working through creating snippets for most of our nurture campaign content so that our team can update content in one place and have it cascade out to any nurture campaign using a specific asset, but a lot of our emails utilize Velocity Script Tokens ( globally used {{my.tokens}} ) to sh...

When using the recipient time zone sending, will dashboard reports opens/clicks in the "Hours since sent" be calculated using a relative time from when that user received the email (i.e. the person clicked within 2 hours of delivery), or will be be an absolute time (i.e. the person clicked 4 hours a...

In my Marketo instance, I have multiple subscription programs I am in the midst of setting up. I created a template program, and cloned it multiple times and updated the individual assets to match that specific subscription.However, when I look at the assets tab when I'm I have any of the individual...

I encountered an issue with a token I was modifying and wasn't sure if anyone else has encountered this problem. I was editing some logic within an email signature token we created. After I updated the logic, I was having issues with some of the data points referenced within the token rendering corr...