Chris_Wilcox

Level 9

Joined the community 16-05-2017

Level 9

Exton, PA

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Using Velocity Script Tokens Inside Snippets?

by Chris_Wilcox 08-08-2018

Hi Everyone,Working through creating snippets for most of our nurture campaign content so that our team can update content in one place and have it cascade out to any nurture campaign using a specific asset, but a lot of our emails utilize Velocity Script Tokens ( globally used {{my.tokens}} ) to sh...

Discussions

2019 0 1
Re: Our Support Partnership....Help Us, Help You

by Chris_Wilcox 08-07-2018

Just discovered this as well, looks like that shortlink returns: https://nation.marketo.com/community/product_and_support/support_solutions/blog/2015/01/28/our-support-partnership-help-…

Blogs

4133 0 0
Re: How to Send Real Time Recurring Emails?

by Chris_Wilcox 08-07-2018

Can you provide some more context to the purpose of the campaign? Based on your description, it sounds to me like you're using filters in your campaign logic and no triggers. In your smart list, you can add triggers (orange), or filters (green). Triggers are watching for an activity to happen, and t...

Discussions

2877 2 0
Re: Recipient Time Zone Dashboard Report Question

by Chris_Wilcox 01-16-2018

My thoughts exactly, but I can't find any definitive documentation! I figured if someone had run a couple programs they could pretty easily crosscheck the activity timestamp to let us know.

Discussions

1612 0 0
Recipient Time Zone Dashboard Report Question

by Chris_Wilcox 01-16-2018

When using the recipient time zone sending, will dashboard reports opens/clicks in the "Hours since sent" be calculated using a relative time from when that user received the email (i.e. the person clicked within 2 hours of delivery), or will be be an absolute time (i.e. the person clicked 4 hours a...

Discussions

1773 0 3

Email Marketing Marketing: Analytics and Metrics
Re: Program assets not matching folder contents?

by Chris_Wilcox 07-26-2017

Thanks for your help! I just submitted a case to report the bug. I'll update the unsub link to be the full URL, thank you for that info!

Discussions

2548 0 0
Re: Program assets not matching folder contents?

by Chris_Wilcox 07-26-2017

Here are two screenshots. When I view the Assets rollup for the program, the Set Success is the one from the original template that I created, not the program specific version that is actually sitting in the folder (2nd screenshot)

Discussions

2548 0 3
Program assets not matching folder contents?

by Chris_Wilcox 07-26-2017

In my Marketo instance, I have multiple subscription programs I am in the midst of setting up. I created a template program, and cloned it multiple times and updated the individual assets to match that specific subscription.However, when I look at the assets tab when I'm I have any of the individual...

Discussions

2622 0 5
Token Object was Unchecked Automatically?

by Chris_Wilcox 07-18-2017

I encountered an issue with a token I was modifying and wasn't sure if anyone else has encountered this problem. I was editing some logic within an email signature token we created. After I updated the logic, I was having issues with some of the data points referenced within the token rendering corr...

Discussions

1359 0 2

Email Marketing
Re: LinkedIn Lead Gen Forms -- Available Fields?

by Chris_Wilcox 07-10-2017

Exactly what I was looking for, thank you so much!

Discussions

8234 1 0