Chris_Wilcox

Nope but I'd submit a support ticket! They will be able to help you! 🙂

Nope 😞 And just FYI, Script Tokens don't work with MSI Emails either; so no scripting to get around the limitation (I may have tried...)

Yea, it looks to me like something during the lead creation process in your CRM is populating the value. Not sure if it's easier to find and fix that problem, or add something like a trigger campaign on creation that sets the score to 0 and then block updates from the CRM so that Marketo has comple...

Correct me if I'm wrong but doesn't this option make the UI weird where like Marketo still has two fields listed or something? Or am I misremembering?

Couple things: 1) there should be another column to the right of Detail that shows which campaign the triggered activity is coming from. This could help you hunt down which program(s) are causing these accidental score changes. 2) If you DON'T see the campaign column, screenshot below on how to mak...

Cool!

Same thoughts Sanford. That's why I asked for the "Used By" piece too, in case there is a separate trigger picking up the 'missing' Marketo leads, but that are being passed to SFDC through some other method/smart campaign. Curious to see what they come back with!

Can you please share your smartlist trigger logic, as well as the flow steps in your smartlist? Lastly, can you confirm the form asset in question is not being used by any other programs or triggers that may be causing the issue?

Absolutely you can do this. Basically, you create a script token that looks for whatever value in whatever field you need, then the 'true' output for that query is a block of HTML that is whatever you want to show, and the 'false' output is nothing. Here's a really basic example that's not querying ...

You just need to write 6 separate filters for "opened email" and put 1 in each filter. Then make sure your filter rules is set to "All." Basically, when you add multiple options inside a smartlist filter like that, they are always used as a "OR." If you want to force it to be all, you have to add a...