Level 9
Joined the community 16-05-2017
Level 9
Exton, PA
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Wait, is the Engagement Program activated? Check that too!
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How long has your smart campaign to add people/update their cadence been running? If the first castis set to 7/25 (yesterday, a Thursday), maybe depending on how "Recipient Time Zo...
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We write email engagements (clicks or web page views via an email click) as an activity to SFDC. We do not get send/delivered data in an aggregate view, but touches and engagements...
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Can you send a screenshot of the Streams view? Curious if maybe the assets are in the stream but not activated? Or the cadence isn't defined? Just some initial thoughts.
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Hi John,Sounds good. There's a lot to unpack. The biggest concern I had which is why I went with this design is -- There's not a good way in Marketo to say a date field isbetween a...
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Hey John,Yea, you definitely don't want wait steps as long as that just as a best practice. To get a little deep and technical for a second, wait steps get tricky because the way M...
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Adding to Sanford's response -- Marketo has a total velocity script size limit of 100,000 bytes in any single email asset, but from your description I don't think you'd hit that un...
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Hey John,The checkbox will stop any 'send email' flow step if the person is above your communication limits which are setup in the admin section of your Marketo instance in the "Co...
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Just to confirm I'm understanding correctly:You have a program you're running existingcustomers through every 4 years, unless a specific date column in the database is updated. Cor...
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Are there read/write visibility permissions for the Marketo Integration User? Ask your SFDC Admin to make sure the field is exposed to the integration user.
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