Chris_Wilcox

Is there a time constraint in the "Setup" tab of your report? By default they sent to "last 7 days" so you'd have to update. Also could be something in the Smart List tab of the report that's excluding some sends.If it's not those issues, send some screenshots please!

ALL = "And"ANY = "Or" Custom = You define Operators do NOT apply to triggers (orange smart list filters) and those ALWAYS operate as an "OR." In other words, if you have 3 triggers, Marketo will watch for any of the 3 triggers to happen. If you have triggers combined with filters (green smart list ...

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Are their tokens in your from name/from email fields on the email asset? If yes, you MUST select a record in the "PERSON" field for the sample to mimic being sent from, otherwise the tokens themselves will populate and the SMTP servers will not release or deliver the message even though it is techni...

Not exactly sure of your use case, but you could always create an "Emailable" segmentation that uses the number of emails delivered in the past week an input for being considered a member of the emailable segment. The risk here is that if, for example, someone resets their password, that email gets ...

Hi Franky,One way could be to create a smart list of your entire database, and then create a custom view of that list to include the segment values that you need to overlay. From there, you would have to export the whole list, and use excel/pivot tables to quickly calculate your counts. Not much mor...

Hi Laurie,The reason the token is not populated is likely because the token value itself has not yet been defined when the email is sent. This is due to the fact that it takes the two platforms (Marketo + Webinar Platform) a small amount of time to pass information back and forth and get that token ...

Page updated, worked first try. Auto-responder fired no problem.How in the hell did you figure that out? What exactly is going on?

Working rn to see if I can publish the page or if it gets stuck in an approval workflow... will report back in 5