Chris_Wilcox

I am assuming that Customer Name, Customer ID, and Primary Contact Name are attributes on the contact record of the customer, is that a correct assumption?If yes, you would just include a token for those values in your alert email. {{Customer Name}}, {{Customer ID}} and {{Primary Contact}} or whatev...

We've actually never been able to activate the Marketo Sky beta and receive a system error when trying to active the beta. The ticket is with top tier engineering support and no sign of it being resolved which is extremely frustrating. I was hoping the Fall release would solve it, but I'm still gett...

Yea that's kind of what I was thinking. Overlay whatever your lead creation rules are to qualify for a sync, then add the (AND) operator SFDC Type = Empty. That would give you a list of qualified, but unsynced contacts. Not perfect, but something?

Hi Allison,Question for you, how are you checking manually? Is there a way for you to create a Smart List of people who qualify (i.e. lead was created; lead does not have a SFDC ID or something)? If so, you can create your Smart list and then subscribe to it and it will email you a list weekly or ...

It is most likely that your Marketo Integration user does not have write access to the field in question in SFDC. So, Marketo is changing the value on its end, SFDC is basically rejecting that change as Marketo does not have write access, and is pushing back the old value. I've had the exact same th...

Hi Christian,"Email Bounces" is for Hard Bounces; there is a separate "Email Bounces Soft" trigger you can use to capture soft bounces as well. I saw a few other responses to others in the thread that I will try to answer here. Marketo has two types of smart campaigns it can run, Batch and Trigger. ...

The trigger looks fine, but I'm not sure there is a "Date of Activity" constraint on the trigger. Triggers (the orange colored filters in the smart list rules) fire as the activity takes place, so if you're using an "Email Bounces" trigger, of course it will be in the last 10 days since the activity...

The API will get you some of what you want, but you'd have to calculate some of the values yourself. From what I've seen in the API documentation and in the forum, you can pull down the program ID, the members of the program, their status' in the program, etc., but it's all point-in-time.To get to W...