Chelsea_Kiko

So Kenny Elkington​ - how would that show up then? They just keep overriding? I am sorry I am new to this all.

Another thought.....If i understood CAs correctly, any field that is added to them is then available as a filter in a smart campaign. Would that mean it would be available as a standard/normal token (i.e. think lead or program) rather than a scripting token to access the CO? Not sure the answer but ...

Thanks, Sanford (I think you may go by Sandy though ) - we were going to just bring in our development team and try to make it work with Custom Objects.If I can create a new custom object record for each webchat, and have development write in a process in the API for net new leads to be uploaded as...

Sure, Kenny Elkington Good question and I appreciate your help so much.We have a healthcare client who hosts webchats (a platform that does not integrate nicely with MKTO, hence my problem ) and we want the best automated way, without creating programs upfront - to get this information over to mark...

Hi Vipula,A few thoughts here, I think it depends on your strategy, really and the reasoning for why you deleted them out of SFDC to begin with. A few of my clients just add boolean data of 'do not sync to Marketo' between SFDC and MKTO and usually just purge from both platforms. However, if there i...

Thanks, Kenny Elkington I will check this out! This seems like a great fit, because I can create custom fields too.However, does it change the problem I am having, can this append information to the field? i.e. attends webchat ID 1234; attends webchat 9000, etc. ?

Great work, Janet + team! Excited for all of the changes.

For my old organization, it was setting up and utilizing MSI to its full potential - we had way too many one off email blasts that were going out on behalf of a sales member, rather than educating on MSI. So, meeting with sales over and over to present and educate how to use MSI and promoting to use...

Agreed! I'd love to see some alternatives as I can deliver other options to clients rather than just pushing the MSI idea. Great question!