Cindy_Dijkstra

Cindy_Dijkstra · ‎10-10-2017

Thank you! I must say that logging the form fills to a Google Sheet seems a bit to high-level for us right now. Could you explain how the API option works, or would that be even more complicated?

Cindy_Dijkstra · ‎10-09-2017

Hi all, We have many different forms in Marketo and we would like to create an overview/report in which all filled out forms are shown. Is this possible? I couldn't find any other topics about this on the community. To be clear, we want to see all filled out forms with the information that was filled and we want to see which form was filled (some forms look alike, but if we see the information that was filled, we also want to know which form it was exactly) and when it was filled. Hope someone can help. Thanks in advance! Kind regards, Cindy

Cindy_Dijkstra · ‎09-15-2017

Thanks for sharing! The first one was very helpful

Cindy_Dijkstra · ‎09-15-2017

Thank you, this is exactly what I needed! Sophie Boodiah, my question is answered

Cindy_Dijkstra · ‎09-15-2017

This was very helpful, thank you! I think the best option for me is to add this condition to the "Change program status" step in the flow. Sophie Boodiah, this question of mine has been answered

Cindy_Dijkstra · ‎09-15-2017

Thanks for sharing, it seems pretty complicated and inconvenient the way Marketo chooses which contact to sync to. Did you find out anything on this topic, Sophie Boodiah?

Cindy_Dijkstra · ‎09-15-2017

Hi Kristy, I like your idea. We were also thinking about a way of letting Marketo know (from the Salesforce side) that a certain contact needed to be removed before unsyncing. Because apparenlty once you've unsynced a contact, Marketo is just left with that unsynced contact and doesn't know what to do with it. Sophie Boodiah, could you respond to this thread once you've figured out how this works? Thanks a lot! Kind regards, Cindy

Cindy_Dijkstra · ‎09-13-2017

Ok thanks! That's a different answer than the one I got from our contact from Marketo, but she had to check, so you're probably right. We understood that the lead will be linked to the account with the most recent activity, which also sounds probable, but again, she wasn't sure.

Cindy_Dijkstra · ‎09-13-2017

Hi Kristy, Thank you for your quick reply! It sounds like this is quite awful.. I'll discuss with our contact from Marketo if we need to provide her with a list of leads that need to be deleted from Marketo. We often have cases in which we want to unsync and delete from Marketo only one or two leads (but this happens a lot, so we don't want to have to manually change them in both Salesforce and delete them in Marketo). Do you know how we can manage this? When we manually unsync a contact in Salesforce, we just want it to disappear from Marketo.. Kind regards, Cindy

Cindy_Dijkstra · ‎09-13-2017

I noticed in the activity log of a few leads who were either bounced or unsubscribed that whenever they were part of a campaign, the email was not send to them (good!), but their status was changed to ‘email sent’ (not so good). Why is this and can I change this? We do not want leads to have the status email sent, while the email was not sent to them.

Cindy_Dijkstra · ‎09-13-2017

Can someone please explain what happens with bouncers in Marketo? If an email has bounced, how many times will Marketo try to send the email again? When there is a hard bounce, will the email remain in the bounce list forever, or will the lead or email address eventually be deleted?

Cindy_Dijkstra · ‎09-13-2017

We have a syncronisation between Salesforce and Marketo, and in Salesforce we can unsync individual contacts with marketo. Does a lead automatically disappear from Marketo, when we have flagged out the contact person in Salesforce (unsynced with Marketo)? We notice that contacts which we have unsynced with Marketo in Salesforce still exist in Marketo, while we thought they would be deleted from Marketo as soon as we unsynced them with Salesforce. Can someone please explain how this works and how we can make sure that all unsynced contacts are removed from marketo?

Cindy_Dijkstra · ‎09-13-2017

If an opt-in is given in a Marketo form, we want to fill the "email agreement date" with a flow. I now set one date that will be filled for all leads (they will all have the same email agreement date). However, if the email agreement is filled, I want it to be filled with the date of creation (= the date when the form was filled). Is this possible and how can I do this?

Cindy_Dijkstra · ‎09-13-2017

W hen a contact exists twice in Salesforce under two different accounts, but with the same email address and this person fills out a Marketo form with that same email address, this Marketo lead is automatically linked to one of those accounts in Salesforce. W hic h account does Marketo choose/what is this based on?

Online Status	Offline
Date Last Visited	‎08-25-2020 06:12 AM

Date Registered	‎03-16-2017 06:40 AM
Date Last Visited	‎08-25-2020 06:12 AM
Total Messages Posted	14
Likes Received	1

Top Badges Earned

Re: Is it possible to create an overview with fill...

Is it possible to create an overview with filled o...

Re: What happens with bouncers in Marketo?

Re: Fill in a variable date with a flow

Re: Why does the status of a lead change to "email...

Re: What happens with a marketo lead if the contac...

Re: Are leads removed from Marketo when we unsync ...

Re: What happens with a marketo lead if the contac...

Re: Are leads removed from Marketo when we unsync ...

Why does the status of a lead change to "email sen...

What happens with bouncers in Marketo?

Are leads removed from Marketo when we unsync them...

Fill in a variable date with a flow

What happens with a marketo lead if the contact ex...