Conor_Fitzpatri

Thanks Josh. I was able to add the text using the method you described.However, I was also hoping to have a link to survey that asks them why they are unsubscribing. To link the survey results, I'm using the email address token within an href tag. The email address value does not seem to be passing ...

Thanks Alicia, I will give this a shot.

Hi Everyone,I would also like to add the email address token in the unsubscribe text. However, when I added the email address token it passed the token text rather than the Leads' email address. Is it just not possible to use token in the global unsubscribe?Thanks,Conor

Keller,Instead of a field, use a link that says "contact me." When the user clicks on that link, direct them to a landing page that says a rep will reach out shortly. Simultaneously, you can have a trigger that alerts a rep when someone clicked on the link. Last, in the alert email to the rep, I use...

Dan is correct, but I actually do email sends using the Default Program Type because I find it to be more flexible for my purposes.

Here's the help article with detailed instructions - you just need to goto the Schedule tab of a Smart Campaign and then Edit Settings. You will have the option to have the lead flow through the program once, once every X days/weeks/months, or every time.Edit: I meant Smart Campaign not Program

Hi Laurie,If you set up the qualification rules that each Lead could only run through the campaign flow once, you can simply re-run the program without re-sending to everyone. It would only send an email to leads that haven't already run through the program. You can check the qualification rules on ...

Hi Joel,The tag will work fine for linking to the page from an email - I do it all the time. If you do want to use tokens for URL links, I'd suggest reading this discussion.

To Edward's point, I'd also set up seperate scoring campaigns for current customers to measure engagement with your product and brand. You would just use the opposite filter, SFDC Account Type is Customer, in these campaigns.