Devan_Mairose

Devan_Mairose
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Date Last Visited
‎01-28-2020 02:06 AM
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Joined the community 29-05-2013
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Santa Clara, CA
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  • Re: Can't Edit Lead in SFDC Because Marketo is Touching?
    by Devan_Mairose name dot 07-08-2014

    No I have not, and this has been going on for a while, I'll try support. Thanks!

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  • Re: Can't Edit Lead in SFDC Because Marketo is Touching?
    by Devan_Mairose name dot 07-08-2014

    Could there really be a 12 hour delay? There was no activity on the lead for almost 12 hours before the time that the sales rep was touching at the same time as marketo

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    1637 0 0
  • Can't Edit Lead in SFDC Because Marketo is Touching?
    by Devan_Mairose name dot 07-08-2014 quickview

    Our sales team is having issues where they'll be updating a lead's information in SFDC, and then when they try to save, it says that "Shannon" is editing the leads. Shannon is our connection from marketo to SFDC, so what that says to me is that Marketo is updating the lead.When I look in the activit...

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    Discussions
    1643 0 5
    Integrations
  • solved badge Re: Multiple Clicks in Email - marketo error?
    by Devan_Mairose name dot 06-25-2014

    I'm still seeing this issue and it is becoming more frequent -- now several leads at random companies are experiencing this, where it used to be several leads from only two companies.Has anyone else seen this? I've re-configured our scoring to only let them run through "clicked email score" once per...

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  • Re: Alerts Not Coming Through
    by Devan_Mairose name dot 06-18-2014

    My emails are in the correct field unfortunately!

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  • Alerts Not Coming Through
    by Devan_Mairose name dot 06-18-2014 quickview

    I've set up a program that includes sending an alert when a lead fills out a form. The alert goes to 3 members of my team -- we haven't gotten any alerts (checked spam and quarantine too). I can see from the results tab that marketo THINKS it is sending alerts --- any suggestions?

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    Discussions
    2865 0 8
    Lead Management
  • Re: Specific Time Zone in Email
    by Devan_Mairose name dot 05-23-2014

    That's what I thought.. I'd have to look through the different countries by their timezone.Have you thought about tying the time zone to the country/state in a field?

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  • solved badge Re: If lead owner value not available but account value available?
    by Devan_Mairose name dot 05-23-2014

    It might be more work if you're doing this over and over but for a one-time situation, you could send the two emails separately -- one with the smart list of SFDC type = Lead, one =Contact and have a different token in each.You could also create segments and then use dynamic content to determine if ...

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  • Specific Time Zone in Email
    by Devan_Mairose name dot 05-23-2014 quickview

    Has anyone ever added the email recipient's time zone into the email? For example, we have a webinar series coming up that I would like to show the time that it occurs in the recipients time zone instead of showing PDT / EDT / BST / HKT Is there a way to do this? Devan

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    Discussions
    1633 0 3
    Lead Management
  • Re: Campaign members counted twice
    by Devan_Mairose name dot 05-19-2014

    No, I've been told that there is no way to do this. We're looking into the possibility of using a BI tool to do this, because our reporting needs require it.

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Date Registered ‎05-29-2013 11:06 AM
Date Last Visited ‎01-28-2020 02:06 AM
Total Messages Posted 38
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