Karyn_Hill

Then I must have something wrong on the form. It's prefilling that field on our employee's computers with email addresses of members who are thousands of miles away.

Thanks!

They are permanent fields on the lead.

Thanks! That won't help me today so we'll send this one through Qualtrics and start using Marketo for them once I can get this set up.Thanks again!

Ah, now I see. The links work fine in the sent email (I just sent myself one), we just can't test them in the sample emails. Thank you so much!I wasn't trying to suppress anything, I just figured I was making some sort of boneheaded mistake that would be obvious to anyone else. And I was, as it turn...

I'm sorry I don't know what I should and shouldn't include when asking for help here. Perhaps you can help me out by explaining what else you need?pages.mapi.net/index.php/email/emailWebview?mkt_tok=eyJpIjoiT0RZd05tSmlPR05qTlRFNCIsInQiOiJCZDJZMWpQcjZjZURWNG5sR…

Yes, they are customized tokens (each token is different for each person) in custom fields on their records.I have removed from the link in the custom field on the person's record. I have added to the URL in the email ({{lead.Survey #1}}). The link is active and clickable but just opens a blank pa...

To be clear, the MyTokens are just for the name of the survey and didn't actually need to be mentioned. The MyTokens with the survey names are populating just fine. It's the token to place the customized URL into either a link or a button that I'm having trouble with.