Ellie_Boardman-

Level 4

Joined the community 09-03-2016

Level 4

Manchester

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Re: SFDC-Marketo field sync

by Ellie_Boardman- 05-24-2016

Thanks Cathal - I can see the value there now. So we wouldn't be able to use this as a hidden value on a form? We were hoping to make the field visible, so if someone submits a form from a specific campaign email their invite source will be updated in SFDC to reflect this value.

Discussions

4562 0 3
SFDC-Marketo field sync

by Ellie_Boardman- 05-24-2016

Our Salesforce administrator has made a field in Saleforce visible to Marketo but this is still not appearing in Marketo. Is there normally a delay with these syncs and does anyone know approx. how long this should take before the field is visible in Marketo or if there could be another issue as to ...

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4839 0 8
Re: Add to calendar - time error

by Ellie_Boardman- 05-20-2016

Sorry, what I meant earlier is that my settings have been GMT since I started using Marketo, I hadn't just changed them so unsure why my admin settings don't correspond to the calendar token. I've refreshed just in case but with no luck I'm afraid - UTC is still being displayed.

Discussions

2372 0 1
Re: Add to calendar - time error

by Ellie_Boardman- 05-20-2016

Thanks Frank - I've just double-checked and it is showing GMT, so not sure why it is still showing UTC in the calendar token?

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2372 0 3
Add to calendar - time error

by Ellie_Boardman- 05-20-2016

Hi - I've created an 'add to calendar' link in an email which is linked directly to a token I've created.I have set the time for the event which should be 9:30am - 12:45 (GMT). When I test the link, the calendar appointment is defaulting so it's an hour later - any idea why this happening / anything...

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2507 0 5
Re: Failed to merge leads [3223918]

by Ellie_Boardman- 05-19-2016

Hi David,I've also had this same problem. We found that merging leads in Marketo didn't work when we used a Salesforce Person Account. For these leads the merge needed to occur in SFDC... Although saying that we're now looking at this as a separate project as each case is different with which lead w...

Discussions

5574 2 5
Re: Forward to a friend

by Ellie_Boardman- 05-16-2016

No problem, thanks Roxann. Support have now resolved this for me

Discussions

2993 1 3
Re: Forward to a friend

by Ellie_Boardman- 05-16-2016

Hi Roxann - I did send this through a smart campaign rather than a sample email.

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2993 0 0
Re: Forward to a friend

by Ellie_Boardman- 05-16-2016

Thanks Greg - will do

Discussions

2993 0 0
Forward to a friend

by Ellie_Boardman- 05-16-2016

I'm looking to implement the 'forward to a friend' functionality across a number of our email templates. I've sent myself a test but I'm receiving the below error once I filled in my 'friends' details - any ideas why this may be?I've followed all steps outlined in the product docs 'Forward to a Frie...

Discussions

3471 0 9