Dan_Stevens_

Dan_Stevens_

Contact Me
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Offline
Date Last Visited
Saturday
Level 10 - Champion Alumni
Joined the community 10-06-2013
Rank Icon Level 10 - Champion Alumni
Sr. Director, Global Demand Center
Cleveland, Ohio
  • Re: None of my Email program members are "engaged"

    Cheryl, the inability to right-click on the email program and select "new smart campaign" (like you can for other programs).

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  • Re: An Error occurred while processing your request. Please try again ...

    This error also occurs when viewing the IDEAS section and trying to sort by "status". I'd like to see which ideas are being worked on now But can't.

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    1094 0 0
  • solved badge Re: Tag type vs Channels

    Every Marketo program must have a channel defined so that you can properly track the progression status/steps (and measure success) as leads engage with your campaigns (e.g., "Email w/Landing Page" channel could include the following progression steps: opened, clicked, bounced, unsubscribed, filled ...

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    3696 2 0
  • Re: None of my Email program members are "engaged"

    Cheryl, is that intentional? Why not treat it like any other program? So much easier to just right-click on program and select "new smart campaign". I'm really starting to question why one would use this new email program (aside from A/B testing) since you're still required to manually setup the ...

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    2608 0 0
  • Re: None of my Email program members are "engaged"

    Unfortunately, I can't create a smart campaign (see 2nd paragraph). Support was able to replicate and is looking into now.

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    2608 0 0
  • None of my Email program members are "engaged"

    We launched a test wave using the new email program - only to 5 of us. We have 5 opens, 4 clicks, and the engagement score is 94. When I click on the Members tab, everyone has "Member" status. Why wouldn't those that clicked, show up as "Engaged" - since that's the final step they can take in the...

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    2690 0 10
  • Re: Unable to apply ICS token to an image

    I've just discovered nothing is working when sent as part of the campaign flow - even the custom token text is blank. When I send as sample/test, it works fine. Using Outlook 2013/Win8.

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    1291 0 0
  • An Error occurred while processing your request. Please try again late...

    Any idea why I'm seeing this error more and more when trying to access prior discussions referenced in other community members' posts? Oftentimes I'll come across a discussion that appears to have the solution I'm looking for. But when I click on the link (or paste the link in my browser), the pag...

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    1118 0 3
  • Re: Unable to apply ICS token to an image

    I simply placed the token in the Link URL field (see below).

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    1291 0 0
  • Re: Cloning Assets Between Workspaces

    Here's another issue I've posed to the community that's still unanswered:Each workspace (in Design Studio) has their own sets of landing page and email templates (the same in each country - but just named uniquely since that's what Marketo requires). When we clone a landing page to another workspac...

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Public Statistics
Date Registered ‎06-10-2013 06:23 PM
Date Last Visited Saturday
Total Messages Posted 4,485
Likes Received 4388