Dan_Stevens_

Define Acquisition Program for new members manually added to a program

by Dan_Stevens_ 11-12-2014

While most of our marketing activities are executed out of Marketo, there are quite a few where Marketo wasn't used to do the initial outreach. In-person events are a good example. When we have an event where Marketo was NOT used to send out invites, collect registrants, etc., it's still important...

Ideas

2580 5 5
Re: SPAM

by Dan_Stevens_ 11-07-2014

We used to use Campaign Monitor (which is where this dashboard was produced) - they have some incredible reporting capabilites. Including the ability to do a deep dive on any metric to see who's behind those numbers. I'd love to see these capabilities built into Marketo reports/dashboards.

Ideas

5327 1 0
Allow tokens to pre-populate hidden form fields in Forms 2.0

by Dan_Stevens_ 11-05-2014

Rather than create additional smart campaigns/flows to accomodate this, it would be really useful if system tokens (or even a local token) can be used as the default value for a form field - often times these are hidden fields. For example, when someone opts-in to receive future email communication...

Ideas

8122 29 14
Re: A/B testing on email blast programs?

by Dan_Stevens_ 10-08-2014

I think what's being asked here is the ability to do the same type of A/B testing on a default Marketo program (using an email channel) as you can do with a Marketo Email Program. Many of us don't use the email program due to its limitations and experience with buggy functionality. Plus you can't us...

Ideas

2346 1 0
Re: Unanswered Questions in Community

by Dan_Stevens_ 09-05-2014

I think the issue lies within the structure/interface of the overall community. It's very easy for your question to get buried very quickly and not seen by the masses. There's been a lot of discussion on how to improve the community to allow for more collaboration - especially around older posts (...

Ideas

1848 4 0
Support Enhancements: Provide a search feature and include date in lis...

by Dan_Stevens_ 08-23-2014

We have hundreds of closed support tickets. Often times we have need to refer to a closed ticket. It's near impossible to find a specific support ticket since they are not date-stamped within the list and there's no way to search for a specific case. Please add the ability to search and include t...

Ideas

1273 6 2
Please provide a more usable window/frame for the Support comments/thr...

by Dan_Stevens_ 07-16-2014

Many of our support tickets include back and forth discussions that are captured in the comments section of the support ticket. Most of the time, we reply directly via email and this unfortunately includes the entire email message. We're trying to remember to only include our comments here. But re...

Ideas

2326 3 5
Re: Hide "hidden" program statuses from Members tab in Programs

by Dan_Stevens_ 03-18-2014

These hidden fields are visible for EVERY program where this specific channel is being used. Cheryl, have you received a response from Engineering?

Ideas

2401 0 0
Re: Hide "hidden" program statuses from Members tab in Programs

by Dan_Stevens_ 03-17-2014

Here is the response I received from Support:I got word back from engineering, the reason the hidden statuses remain on the filter is because they might still apply to leads before the status was marked as hidden.It's not something that can be applied to a new lead as a status, it's there in order t...

Ideas

2401 0 0
Re: Hide "hidden" program statuses from Members tab in Programs

by Dan_Stevens_ 03-17-2014

Hi Cheryl. I logged a support ticket several weeks ago. Support told me this was intended behavior in case an older program had previously used one of the hidden fields. Doesn't make much sense to me. Isn't that the purpose of hiding them?

Ideas

2401 0 0