Nate_Oosterhous

I agree Sanford. Do you know what all the different benchmark reports out there use for when they talk about average open rates? Since I don't have a clear understanding of what "Open Rate" really refers to....some say it is a ratio....some say it is an average....I don't know what to compare to in...

I looked them both up prior to posting this. I am getting confused on why EP clicks (“Number of email recipients who clicked a link in the email.”) is different that RCE unique clicks (“Total emails with at least one clicked link”). Isn’t that really the same thing? Neither of those are counting ...

Gotcha Dan. We are looking to identify SAP orders down to the person level. Thanks

Hi Dan,Through your set up are you able to detect for instance an SAP order is delivered event inside marketo for a person? Also how are you connecting SAP orders to a person in MS Dynamics? By email, company name, etc?Thanks

Sorry for the late response Greg. Yes the Fedex plugin is an SAP plugin and does mean that the "delivered" event is posted to SAP. Currently there is no connection between SAP and marketo. Any ideas?Thanks-Nate

Hi Josh,We use SAP and have a fedex plugin. Can't seem to find something on launchpoint. We basically are looking to trigger an email send when an order has been delivered from within Marketo.