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Thanks, Dan. I tried finding the answer in other threads, but came up fruitless as well. Your explanation is very helpful and gives me a better understanding of how programs work nestled in EPs. I'll test it out to see what happens!Since you have lots of experience with programs in EPs, I'd love to ...
I love that engagement programs respect communication limits. When using just an email, it is pretty clear that if the communication limit is met, that email will be sent at the next cast (assuming communication limit is not maxed at that point).What I'm not clear on is what happens when someone who...
Thanks for quick response.Jessica
Hi all,Quick question: When you disable tracking for an email link, does Marketo still count the number of times that link is clicked for reporting purposes (like in the email performance report)? Or does it not count that at all?I was hoping that disabling tracking for an email link would still co...
Hey Axel,If your 8 min wait step is an advanced wait step (i.e. must end Mon-Fri and/or at specific time), then you are probably experiencing the same bug as I am. Good luck in getting it resolved!
Hi Elizaveta,Marketo has confirmed that what I am experiencing is indeed a bug. For me, it is happening on brand-new campaigns (created from scratch, not cloned) with advanced wait steps that have a "Must end M-F" requirement.However, I am still waiting for a fix. The last update I received was 5 da...
Thank you! I'll pass this along to the dev and hope we can come up with a solution.
Thanks, Kenny! That is helpful. I'll let the dev know, and I may be back with more questions.
We just launched a new email preference center, but we are running into an issue where the form does not load on the page unless the lead hitting it is cookied. Wondering if anyone else has had this problem or has any recommendations on how to fix. You can check it out here: www1.articulate.com/emai...
Thanks for your response, David. The campaign isn't complex at all, and has just two steps: wait 1 minute, wait must end Mon-Fri at 4 pm ETsend emailNow it is the campaign is triggered by being requested by another campaign that has a 4 hour wait step, but that shouldn't really matter. Today, I sent...