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Joined the community 10-05-2016
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Jessica_Biblis
01-22-2018
Thanks Josh Hill and Veronica Holmes. I think the sync was backlogged. After checking back over the weekend, the changes are now updated in Marketo.
3036 0 0
Discussions -
We have a Salesforce Object that is synced to Marketo, but updated data doesn't seem to be flowing from SFDC to Marketo. We're seeing people being added to the object in Marketo, any data value changes that happen in Salesforce are not being reflected in Marketo. There haven't been any sync errors.I...
3847 0 3
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by
Jessica_Biblis
10-16-2017
Thank you, Sanford Whiteman. I'll pass along your blog post to our dev team.
3251 0 0
Discussions -
Hello,Many of our prospects and customers have multiple email addresses in our database. As such, they are often cookied as one record and then they'll have another record that we'll send an email to.Because of this, we're experiencing an issue. When the user clicks the unsubscribe link, they are ta...
3530 1 5
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by
Jessica_Biblis
06-07-2017
Thanks, Chris! Glad to hear that you're using it without needing any other subscriptions.
2583 1 0
Discussions -
This question is for anyone who has used both Design Informant as part of the Deliverability Power Pack and Litmus -- How does Design Informant compare to Litmus's design testing? Would it be able to fully replace or would we still need to use Litmus to check mobile design, etc.?We do have Litmus's ...
2805 0 2
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by
Jessica_Biblis
06-07-2017
Hi Melissa,We met with a Marketo deliverability expert yesterday and got some more insight. While overall our delivery rates are great, there are so specific problem domains in which our delivery rates were very poor. We're taking some measures to exclude those domains from our mailings. Marketo's t...
3151 0 0
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by
Jessica_Biblis
05-31-2017
Hi Robb,Our deliverability rates are good, generally no less than 97%. Non-nurture emails have taken a hit, but not nearly as dramatic as our trial nurture. Anecdotally, I sent some sample emails to my test account, simply to QA the email itself, and all three went to my junk. Today, a colleague sig...
3151 0 4
Discussions -
In November 2016, we launched a new trial nurture and we've had really great engagement with it up until about 3 weeks ago, when our open rates dropped by nearly half. We haven't made any changes to the email content or to how the emails are being sent, the cadence and frequency. I've submitted the ...
3387 0 6
Discussions -
by
Jessica_Biblis
05-15-2017
After some testing -- when using a program within the engagement program, if a lead has reached its communication limit, the lead will not be sent the email, and on the next cast, that email will be skipped and the lead will get the next piece of content. Which is a bummer for me
6069 1 5
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