Hi Sierra, Operational emails will still be sent to leads who are marked Unsubscribed or Marketing Suspended as this type of email is intended to be informational rather than marketing. If you want to stop sending any emails to this lead, you're better off marking them Black Listed; these leads won't be sent any emails at all. Check out our help article for more information: https://community.marketo.com/MarketoArticle?id=kA050000000KzcxCAC
... View more