Katherine_Cree1
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2 weeks ago
Hi again!
Our team is looking to redirect our URL to a now gated URL.
When I try to create the redirect, it doesn't work. Is there an issue with "redirecting a redirect"?
Original Link: https://go.snowsoftware.com/Resources-Page-PDF-Tracking.html#https://go.snowsoftware.com/rs/377-PWR-208/images/0_full-webinar_RACHEL-L_Your-org-may-need-to-cut-costs_you-can-help_20200414.v1.mp4
New Link: https://go.snowsoftware.com/Webinar-for-IT-Cost-Management.html
Thanks in advance,
Katherine
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04-20-2020
02:42 PM
Hi again, We seem to be running into an issue with links being 'case-sensitive' and URLs being 'sanitized.' Have you run into this issue? For example: https://go.snowsoftware.com/Resources-Page-PDF-Tracking.html#https://go.snowsoftware.com/rs/377-PWR-208/images/webinar-rightsizing-your-hybrid-cloud-costs.mp4 works but https://go.snowsoftware.com/resources-page-pdf-tracking.html#https://go.snowsoftware.com/rs/377-pwr-208/images/webinar-rightsizing-your-hybrid-cloud-costs.mp4 doesn't work; it redirects to the home page instead.
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03-20-2020
12:56 PM
I followed this article: https://blog.teknkl.com/stop-using-direct-download-links-unless-you-like-losing-tracking/ and am having some troubles with my smart campaign. Hope you can help! When I use the trigger "visits web page" contains "pdf link," it doesn't track my views. I've tried contains "the Marketo URL," but that doesn't work either. When I do "clicked link in email" contains "pdf link," I populate on the list. Can you tell me what I'm doing wrong? Testing Link: https://go.snowsoftware.com/Covid-Ungated-Resources-Page---Prospects_PDF-Tracking.html#https://go.snowsoftware.com/rs/377-PWR-208/images/Risk%20Monitor%20Playbook%20Oct%202019%20FINAL.pdf Screenshots attached of smart campaign smart list, flow, and activity log of the test. smart list flow activity log
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01-10-2020
08:59 AM
I ran a smart list with the filter "delivered email," but it shows a smaller number than the email performance report for delivered. Does anyone know why this is?
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| Date Registered | 09-03-2019 07:36 AM |
| Date Last Visited | Friday |
| Total Messages Posted | 5 |
| Likes Received | 1 |
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