I followed this article: https://blog.teknkl.com/stop-using-direct-download-links-unless-you-like-losing-tracking/ and am having some troubles with my smart campaign. Hope you can help! When I use the trigger "visits web page" contains "pdf link," it doesn't track my views. I've tried contains "the Marketo URL," but that doesn't work either. When I do "clicked link in email" contains "pdf link," I populate on the list. Can you tell me what I'm doing wrong?
Testing Link: https://go.snowsoftware.com/Covid-Ungated-Resources-Page---Prospects_PDF-Tracking.html#https://go.sn...
Screenshots attached of smart campaign smart list, flow, and activity log of the test.
Solved! Go to Solution.
Hi Katherine,
First, nicely done on the rollout of the code! And also good job on URL-encoding, too many people forget that and break their links.
I think the problem is you're trying to match the Visit Web Page on the URL-encoded form, though. Try it with the decoded form (i.e. with spaces instead of %20).
Hi Katherine,
First, nicely done on the rollout of the code! And also good job on URL-encoding, too many people forget that and break their links.
I think the problem is you're trying to match the Visit Web Page on the URL-encoded form, though. Try it with the decoded form (i.e. with spaces instead of %20).
That worked! THANK YOU SO MUCH!
Hi again,
We seem to be running into an issue with links being 'case-sensitive' and URLs being 'sanitized.' Have you run into this issue?
For example:
Nothing's being sanitized here? Not sure what you mean by that.
URLs are in fact case-sensitive by default. Except for the hostname (go.snowsoftware.com in your case) and the protocol (https), two URLs that are different in case are different URLs.
What' s misleading that some webservers do a case-insensitive lookup on the path and/or filename instead of rejecting the request. But that doesn't mean that all webservers do, and it's still a different URL.
In your case, the path segment "377-PWR-208" is case-sensitive, and you can't use "377-pwr-208" interchangeably.
I wrote up this post which gives more background: https://blog.teknkl.com/design-studio-urls-are-case-sensitive-like-all-urls/
Hi again!
Our team is looking to redirect our URL to a now gated URL.
When I try to create the redirect, it doesn't work. Is there an issue with "redirecting a redirect"?
Original Link: https://go.snowsoftware.com/Resources-Page-PDF-Tracking.html#https://go.snowsoftware.com/rs/377-PWR-...
New Link: https://go.snowsoftware.com/Webinar-for-IT-Cost-Management.html
Thanks in advance,
Katherine
You can't build individual redirects for full URLs w/hash, or w/query string for that matter.
Redirects only work on hostname + pathname: example.com/path/to/page.html.
(Note this is a Marketo restriction, not a restriction on redirects in general.)
What if your redirect landing page does not work?
Not sure what you mean?