Tracking PDF Web Views

Katherine_Cree1 · ‎03-20-2020

I followed this article: blog.teknkl.com/stop-using-direct-download-links-unless-you-like-losing-tracking/ and am having some troubles with my smart campaign. Hope you can help! When I use the trigger "visits web page" contains "pdf link," it doesn't track my views. I've tried contains "the Marketo URL," but that doesn't work either. When I do "clicked link in email" contains "pdf link," I populate on the list. Can you tell me what I'm doing wrong?

Testing Link: https://go.snowsoftware.com/Covid-Ungated-Resources-Page---Prospects_PDF-Tracking.html#https://go.sn...

Screenshots attached of smart campaign smart list, flow, and activity log of the test.smart listsmart list flow flowflowactivity logactivity log

SanfordWhiteman · ‎03-20-2020

Hi Katherine,

First, nicely done on the rollout of the code! And also good job on URL-encoding, too many people forget that and break their links.

I think the problem is you're trying to match the Visit Web Page on the URL-encoded form, though. Try it with the decoded form (i.e. with spaces instead of %20).

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