Valerie_Armstro

Re: Mapped field in SFDC not mapped in Marketo

by Valerie_Armstro 10-31-2014

Hi Kenny,Both fields were created as Text Area (225) on the lead and contact objects in SFDC. It was in Marketo where I noticed there was a difference in field type (one String, the other was Text). I've opened a Support case to get these fields mapped. Thank you!

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Mapped field in SFDC not mapped in Marketo

by Valerie_Armstro 10-31-2014

Hello Community!I have a new custom field that was created on the lead and contact object that are mapped in SFDC. However, they do not appear mapped in our Marketo instance. Instead, I have a Term field that maps to the SFDC lead field and a Term (C) field that maps to the SFDC contact field. I ha...

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1607 0 3

Integrations
Re: Help me beat Josh Hill. Just Once.

by Valerie_Armstro 10-29-2014

We definitely need more ladies on the monthly leaderboard besides Dory, Cheryl and I. Hope to see you up there soon, Mary!

Discussions

2958 3 0
Re: Salesforce Sync Error: UNABLE_TO_LOCK_ROW

by Valerie_Armstro 10-29-2014

Be sure to post back if you and your SFDC dev find anything, Dory! I'm still searching for an answer to this. 🙂

Discussions

7549 0 0
Re: Send lead directly into trial on form submit

by Valerie_Armstro 10-29-2014

Thanks, Josh. We've actually discussed what you had mentioned as an option, but there are two issue with using the API and creating this as a "Setup Wizard":We have 8 forms for this product that are Marketo 2.0 forms that live on our website and on multiple Marketo pages. We would want a process t...

Discussions

912 0 0
Send lead directly into trial on form submit

by Valerie_Armstro 10-29-2014

Hello Community!We are looking to change the current trial process for one of our SaaS products. We would like to have it so that once the lead fills out the form, they are sent directly into the trial of the product. We are hoping that we can do this using a Marketo Forms 2.0. I would assume webh...

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923 0 2

Integrations
Re: Salesforce Sync Error: UNABLE_TO_LOCK_ROW

by Valerie_Armstro 10-29-2014

I'm starting to wonder if this may have something to do with the recent Salesforce performance issues. Our instance has had performance degradations yesterday and Monday.

Discussions

7546 0 0
Re: Salesforce Sync Error: UNABLE_TO_LOCK_ROW

by Valerie_Armstro 10-28-2014

Hi Kenny,Thank you for your reply. This is the first time we received an error like this. I checked in with our SFDC Admin and no new AppExchange apps or API integrations have been deployed in the last two weeks. Reading through the articles you sent, it seems like this can happen due to updates wi...

Discussions

7546 0 0
Salesforce Sync Error: UNABLE_TO_LOCK_ROW

by Valerie_Armstro 10-28-2014

This morning, I had a Marketo notifcation that Marketo was unable to update Lead in Salesforce. The error details were: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record. Any ideas on what may have thrown this error?Thanks, Community!

Discussions

10154 0 18

Integrations
Re: Delete Lead act

by Valerie_Armstro 10-24-2014

Have you checked out these articles? Delete Lead from SFDC and Delete LeadIf you use Delete Lead, this will remove the lead from your Marketo database. You can also chose to remove it from your CRM by setting Delete from CRM to True. An important thing to note is that if you delete the lead in Mar...

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1054 0 0