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Hello Community!We are looking to change the current trial process for one of our SaaS products. We would like to have it so that once the lead fills out the form, they are sent directly into the trial of the product. We are hoping that we can do this using a Marketo Forms 2.0. I would assume webh...
I'm starting to wonder if this may have something to do with the recent Salesforce performance issues. Our instance has had performance degradations yesterday and Monday.
Hi Kenny,Thank you for your reply. This is the first time we received an error like this. I checked in with our SFDC Admin and no new AppExchange apps or API integrations have been deployed in the last two weeks. Reading through the articles you sent, it seems like this can happen due to updates wi...
This morning, I had a Marketo notifcation that Marketo was unable to update Lead in Salesforce. The error details were: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record. Any ideas on what may have thrown this error?Thanks, Community!
Have you checked out these articles? Delete Lead from SFDC and Delete LeadIf you use Delete Lead, this will remove the lead from your Marketo database. You can also chose to remove it from your CRM by setting Delete from CRM to True. An important thing to note is that if you delete the lead in Mar...
Hi Pamela,It seems that you are correct. According to this discussion thread, if you do delete an unsubscribed record from your database and they reenter with the same email address, they will be marked as unsubscribed (in the thread, this is described as Durable Unsubscribe, though the page that d...
I think because you are importing that lead with that field being checked, Marketo is not seeing this as a data value change, rather a record being created with those attributes.I would create another smart campaign with a lead is created trigger and a filter for the field being equal to true. This...
Unfortunately, using program tags in filters is not possible. There was an idea created today about allowing Marketo users to leverage program tags and channels for smart lists and reporting.
Awesome. So happy that Support was able to help you confirm this, Amanda!
To prevent any lead who is already a member of an engagement program from receiving an email, you will need to specifiy in the filter all active engagement programs you have running that you want to suppress. For us, all of our engagement programs have "Engagement Drip" at the end of the name, so I...